Small print

• Voucher is valid from Sat 1 Oct until Fri 30 Dec 2022, 7 days; subject to availability.
• Excludes 7, 10, 12, 14, 16-26, 28, 30 Oct, 2, 5, 10, 17, 19, 20, 27, 29 Nov and 3, 4, 11, 13-20 Dec 2022.
• A supplementary charge of £30 is required for Friday stays and £40 for Saturday stays; payable directly to hotel. 
• Voucher must be booked by Fri 16 Dec 2022 (we don’t want you to miss out!). 
• Online bookings only. 
• Once booked voucher is non-refundable. You risk forfeiting your voucher if you cancel or re-schedule within 72 hours of your booking.
• Multiple voucher purchases permitted. Vouchers can be used on consecutive nights; subject to availability. 
• Check-in 3pm, check-out 12noon.
• Standard king or twin room available.
• Rooms can be upgraded to a superior room for a supplementary charge of £25 per room per night: payable directly to hotel. 
• Stay can be extended by a night for a supplementary charge; please discuss directly with hotel. 
• Option 3: Includes a choice of pizza each from the pizza menu only; subject to change. Max of 3 vouchers per table. Vegetarian and vegan options are available. Please advise hotel when booking; please note there are no gluten / wheat free options available.
• Option 3: Includes an Eden Mill G&T, Cosmopolitan cocktail or pint of WEST beer each. Alcohol can be replaced with a soft drink. 
• Table may be required back after 1.5 hours. 
• Max of 1 child permitted; children are classed as ages 16 and under and stay free of charge when sharing with parents provided the room has a sufficient number of beds or space for a roll-in bed; please discuss directly with hotel. Please note a supplementary charge of £30 is required for an additional bed; payable directly.
• Children ages 12 and under eat breakfast free when accompanied by at least one adult staying at a BB rate and eat dinner free from children's menu when accompanied by at least one adult paying full price for dinner; please discuss directly with hotel.
• Max of 1 dog up to 15kg permitted at a supplementary charge of £10 per night; payable directly to hotel.
• Wheelchair access available.
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.