Small print

• May - Jul stays
• Voucher is valid from Fri 14 May 2021 until Sat 31 Jul 2021, valid 7 days; subject to availability. Excludes 25 - 26 Jun.
• Voucher must be booked by Fri 9 Jul 2021 (we don’t want you to miss out!).
• A supplementary charge of £30 is required for Saturday stays; payable directly to hotel.
• Aug - Sep stays
• Sunday stays: Voucher is valid from Sun 1 Aug 2021 until Sun 26 Sep 2021, valid Sundays only; subject to availability. Excludes Mon - Sat.
• Mon - Sat stays: Voucher is valid from Mon 2 Aug 2021 until Thu 30 Sep 2021, valid Mon - Sat only; subject to availability. Excludes Sundays and 28 Aug.
• A supplementary charge of £50 is required for Saturday stays; payable directly to hotel.
• Voucher must be booked by Fri 10 Sep 2021 (we don’t want you to miss out!).
• General
• Once booked with hotel, the voucher is non-changeable or refundable.
• Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights.
• Check-in 3pm, check-out 11am.
• Double or twin classic room available.
• Rooms can be upgraded for a supplementary charge per night: classic room with castle view £15, privilege room £35 or superior castle facing room £100; payable directly to hotel.
• Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
• Dinner options: Includes a £22pp dinner allowance valid against a set menu; subject to change. Vegetarian options are available. No gluten / wheat free options available. Please note voucher spend must be used in full, no change will be given. Max of 2 people per table. 2 night stay: dinner is on the first night only.
• Includes a bottle of house red or white wine in room on arrival; please advise hotel when booking. Alcohol cannot be substituted for soft drinks.
• Nearby paid parking available at Q Car Park by the Omni Centre.
• Max of 1 child permitted; children aged 12 years and under can be accommodated in a classic room free of charge paying for all meals as taken, using the existing bedding.
• No pets permitted.
• Wheelchair access available.
• Advanced booking required or risk forfeiting your voucher.
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
• Voucher is not exchangeable for cash or valid with any other offers.
• Images used for illustrative purposes only.