Small print

• Voucher is valid from Sat 4 Jan 2020 until Sun 5 Apr 2020, Mon – Fri, 10am – 10pm, Sat & Sun 9am – 10pm; subject to availability.
• Advance booking required. Voucher must be booked by Mon 9 Mar 2020 (we don’t want you to miss out!).
• Min 5 days notice to cancel or alter booking or 10 days notice, in writing, for groups / corporate bookings / school bookings. All transfers incur a £5 admin charge. £1.99 booking fees are non-refundable. No transfer will be given within 5 days of your booking and no refund will be given for any non-attendance.
• Multiple purchases permitted.
• Strictly for ages 13+ only -  not suitable for juniors. Under 16s must be accompanied by an adult.
• Duration: approx 90mins.
• Please visit Snow Factor website for full health restrictions and terms and conditions.
• Waterproof clothing and gloves are required; available at Snow Factor to use for duration of lesson for a £4.50 surcharge at the time of booking and £7.50 on the day; payable directly to Snow Factor.
• Gloves are mandatory for all customers, you can either bring your own or they can be bought at the reception desk within Snow Factor.
• It is recommended to bring a towel and a change of clothing.
• Equipment required is included and provided by Snow Factor.
• Max of 7 people per session.
• Pizza options after your session includes: tomato & mozzarella, chicken & sausage, red pepper, mushroom & red onion, or bratwurth, brockwurst and frankfurter – supplement of £2. Extra toppings can be added and paid for directly.
• Please report to reception on arrival. If you are late for your activity, Snow Factor reserves the right to refuse admission without refund or transfer.
• Snow Factor provide lockers (£1 non-returnable) to store your personal items & valuables while you are on the slope. Snow Factor nor its employees or agents are responsible for any loss, theft or damage to valuables or personal property that belongs to any visitor whilst on Snow Factor premises.
• Snow Factor accept no responsibility for damage to equipment or clothing whilst undertaking these activities.
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
• Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
• Voucher is not exchangeable for cash or valid with any other offers.
• Images used for illustrative purposes only.