Small print

• Voucher is valid from Mon 4 Nov 2019 until Tue 31 Dec 2019, Mon – Thur 9am – 6pm; subject to availability.
• Excludes Fridays – Sundays, 25 - 26 Dec 2019.
• A supplementary charge of £5 per person is required for festive afternoon tea between 28 Nov - 31 Dec 2019.
• Advance booking required. Voucher must be booked by Mon 9 Dec 2019 (we don’t want you to miss out!).
• You risk forfeiting your voucher if you cancel within 48 hours of your booking.
• Customers card details will be taken at booking stage. In the event of a late cancellation (within 48 hours of booking), the voucher will be cancelled or they may be charged the cost of the voucher.
• Multiple voucher purchases permitted; max of 2 per person.
• Over 16’s only.
• Includes a choice of 30 minute treatment from: reflexology, back, neck and shoulder massage or mini facial; subject to change. Please discuss when booking.
• Treatment can be upgraded to 60 minutes for a supplementary charge of £20 per person; payable directly to spa.
• Treatments are suitable during pregnancy after first trimester & breastfeeding.
• Treatments are not suitable for cancer sufferers / those in remission unless one year in remission or have a doctor's note.
• Please discuss any health concerns directly with spa.
• Treatments cannot be substituted for other treatments.
• Afternoon tea can be taken between 12noon and 4pm; menu is subject to change.
• Afternoon tea tables may be required back after 1hr 30mins. Max 4 vouchers per table.
• Vegetarian and gluten / wheat free options are available; please advise restaurant at time of booking. A supplementary charge of £5 per person is required for gluten free options; payable directly to restaurant.
• A supplementary charge of 35p is required for takeaway boxes; payable directly to restaurant.
• Includes a 125ml glass of Prosecco and a gin & tonic each. Alcohol can be replaced with a soft drink.
• No wheelchair access available.
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
• Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
• Voucher is not exchangeable for cash or valid with any other offers.
• Images used for illustrative purposes only.