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4* Atholl Palace stay, Pitlochry

Perth Road, Pitlochry, PH16 5LY

SOLD OUT
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1 or 2 night stay for two with a bottle of Prosecco, complimentary chocolates & savoury snacks, 3 course dinner each night and breakfast at 4* Atholl Palace Hotel, Pitlochry; named one of the most jaw-dropping places in the world to stay - save up to 55%

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Questions and answers

We used an itison voucher a couple of weeks ago and the pool and spa facilities were not open. Is this still the case? Thanks

09:58, 07/10/20

Hi there,

Thanks for getting in touch.

You're welcome to contact Atholl Palace Hotel directly, on 01796 472 400, to discuss their facilities.

I hope this helps!

Courtney, itison Customer Support, 10:24, 07/10/20

Does the deal permit a small well behave dog? That’s the Blair Athol Palace.

Craig, 17:17, 07/10/20

Hi Craig,

Thanks for getting in touch.

I'm afraid no pets are permitted.

I hope this answers your query though.

Rachael, itison Customer Support, 09:38, 08/10/20

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If I buy the voucher and further restrictions are put in place or we become ill due to Covid would we be able to get a refund or transfer to a gift voucher if we cannot travel.

Would it be better to buy a gift voucher and then use it to book

Isabel, 16:32, 07/10/20

Hi Isabel,

Thanks for getting in touch!

For information about their Covid-19 cancellation policy, please contact Atholl Palace Hotel directly on 01796 472 400 and they'll be happy to discuss.

I hope this helps.

Courtney, itison Customer Support, 17:30, 07/10/20

Hi Courtney

I contacted the hotel to check availability for a certain date and asked the question I asked you however they told me I would have to contact yourself as it was an Itison voucher I would be booking with

Isabel, 17:58, 07/10/20

Hi Isabel.

Thanks for getting back in touch.

I can confirm a term of this deal is once booked with hotel, the voucher is non-changeable or refundable.

We'd advise getting in touch with them in advance of your booking if you need to rearrange or cancel your booking as this is at their discretion. If you need any further help though you're welcome to then contact us at [email protected] and we're happy to raise this with the hotel however we cannot guarantee a refund once booked and outwith the 14 day cooling off period.

I hope this helps.

Rachael, itison Customer Support, 09:41, 08/10/20

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Is there a vegan option available for all food, only veggie is mentioned?

20:55, 11/10/20

Hi there,

Thanks for getting in touch!

To discuss the possibility of vegan options, you're welcome to contact Atholl Palace Hotel directly, on 01796 472 400, and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 08:03, 12/10/20

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Does the deal include a child, as in a family of three (2 adults, 1 child)?

Tracy, 01:14, 17/10/20

Hi Tracy,

Thanks for getting in touch!

I can confirm this deal is for two adults, but a maximum of 2 children aged 0-14 years are permitted in a family room for a supplementary charge of £40. Meals are an £11.50 supplement per child per night; payable direct to the hotel.

I hope this helps!

Gillian, itison Customer Support, 10:00, 17/10/20

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Hello, How do we book the room with this deal and what happens if we go into lockdown again. Will the Hotel or Itison refund us for the unused voucher ? Many thanks. Aggie

13:37, 19/10/20

Hi Aggie,

Thanks for getting in touch!

For information about their Covid-19 cancellation policy, please contact Atholl Palace Hotel directly on 01796 472 400 and they'll be happy to discuss and let you know availability before you buy.

I hope this helps.

Rachael, itison Customer Support, 14:21, 19/10/20

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It would not accept my code no!
I have a voucher no which I would like to us
You can phone me on

George, 17:17, 19/10/20

Hi George,

Thanks for getting in touch.

I've had a look at the code you provided and it seems you were missing a digit.

To use this credit at our checkout, just select Add a Gift Card or Promo Code after confirming how many vouchers you'd like to buy. You should find your code comes up automatically and you can select Use This Code. Otherwise, just type it in and select Enter Code.

I hope this helps!

Courtney, itison Customer Support, 17:34, 19/10/20

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Hi,
The deal is for 1 or 2 night stay for two people.
I assume there are no issues with a single person?
thanks

16:36, 20/10/20

Hi there,

Thanks for getting in touch!

While this deal is for 2 people, many hotels are welcome to accept our vouchers for a sole traveller, although no further discount would be applicable.

It's always worth checking with the individual venue before buying a voucher, though, as some may be able to offer you a better deal directly for single occupancy.

I hope this helps!

Wallis, itison Customer Support, 17:04, 20/10/20

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Is the price for 2 people and is it the same price for 2 nights
Thanks
Gill

Gill, 18:01, 23/10/20

Hi Gill,

Thanks for getting in touch!

I can confirm option 3 costs £318 and is valid for a 2 night stay for two with a bottle of Prosecco, complimentary chocolates & savoury snacks, 3 course dinner each night and breakfast each morning.

I hope this helps!

Gillian, itison Customer Support, 09:50, 24/10/20

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Hi.. can this be for 3 adults for extra charge?

Allana, 18:35, 29/10/20

Hi Allana,

Thanks for getting in touch!

Our vouchers are for two people only, but you're welcome to contact Atholl Palace Hotel directly on 01796 472 400 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.

I hope this helps!

Wallis, itison Customer Support, 09:25, 30/10/20

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

  • 1 or 2 night stay for two in a standard OR valley view room with a bottle of Prosecco in the room on arrival, complimentary chocolates & savoury snacks, 3 course dinner each night and breakfast each morning
  • Choice of Sun - Thur or Fri - Sat stay

Small print

Valid Sun - Thur: Voucher is valid from Sun 1 Nov 200 until Wed 32 Mar 2021, Sun - Thur; subject to availability. Excludes Fri - Sat.

Valid Fri - Sat: Voucher is valid from Fri 6 Nov 2020 until Sat 27 Mar 2021, Fri - Sat; subject to availability. Excludes Sun - Thur.

Excludes 24 Dec 2020 - 1 Jan 2021.

Voucher must be booked by Fri 26 Feb 2021 (we don’t want you to miss out!). 

Once booked with hotel, the voucher is non-changeable or refundable. 

Multiple voucher purchases permitted. Max of 5 per person.

Multiple vouchers can be used on consecutive nights; subject to availability.

Check-in 3pm, check-out 11am.

Stay in a standard double/twin room OR a Valley view room

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Includes a 3 course dinner from a set menu; subject to weekly change. Vegetarian, gluten / wheat free options are available. Please advise hotel when booking. Max of 6 per table from a maximum of 2 households.

Includes a bottle of Prosecco in the room on arrival; alcohol cannot be replaced with a soft drink.

No children permitted.

No pets permitted.

Wheelchair access available.

Advanced booking required or risk forfeiting your voucher.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Atholl Palace Hotel
  • Perth Road, Pitlochry,
    PH16 5LY
  • Tel: 01796 472 400
  • Website