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Do you allow dogs. Very well behaved!!
Astrid, 08:19, 01/10/21
Hi Astrid,
Thanks for getting in touch!
I can confirm a max of 2 pets are permitted at a supplementary charge of £20 per pet per night; payable directly. Please note pets are permitted in your room only, not public areas.
I hope this helps!
Rachael, itison Customer Support, 09:20, 01/10/21
Are you taking booking for Christmas and new year
Astrid, 09:28, 01/10/21
Hi Astrid,
Thanks for getting in touch!
I can confirm this deal is valid from Wednesday 5th January 2022 until Thursday 31th March 2022.
However, I hope this helps answer your question!
Jen, itison Customer Support, 10:06, 01/10/21
Are you available for Christmas and/new year??
Astrid, 09:47, 01/10/21
Hi Astrid,
Thanks for getting in touch!
I can confirm this deal is valid from Wednesday 5th January 2022 until Thursday 31th March 2022.
However, I hope this helps answer your question!
Jen, itison Customer Support, 10:06, 01/10/21
Have I already booked an overnight at
Balbirnie House Hotel??
Mary Hunter-Toner
Mary, 11:30, 17/10/21
Hi Mary,
Thanks for getting in touch!
I'm happy to confirm you purchased a voucher for Balbirnie Park earlier today, which you can view by heading to itison.com/my/complete_orders/.
I hope this helps!
Wallis, itison Customer Support, 12:07, 17/10/21
Hello,
The offer states that Option 2 includes a £25pp dinner allowance. Could you please clarify whether this means guests can choose any 3 courses from the bistro menu.
Thanks,
Margaret
18:20, 06/11/21
Hi Margaret,
Thanks for getting in touch!
I'm happy to confirm the £25 per person dinner allowance will be applied against your dinner bill on the evening.
If you'd like to discuss this further, please feel free to contact Balbirnie House Hotel on 01592 610 066 who will be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 18:55, 06/11/21
The offer appears to be for two people. What about those of us who travel alone?
Christine, 15:17, 06/02/22
Hi Christine,
Thanks for getting in touch!
Many of our providers are happy to have a single person use their vouchers, however, please note our prices and discounts are generally based on 2 people.
You are always welcome to contact the venue directly to ask about the possibility of one person using the voucher.
This often isn't a problem, but some hotels may request that a single occupancy supplement is paid.
As such, it may on occasion be cheaper for you to book directly with the hotel rather than use a voucher for a stay.
I hope this helps!
Hannah, itison Customer Support, 15:38, 06/02/22