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Hi,
Is their an additional cost for kids?
Craig, 19:35, 09/07/19
Hi Craig,
Thanks for getting in touch!
I can confirm a max of 2 children are permitted; you must upgrade to a deluxe room for £20 per room per night supplement, includes breakfast and paying for all other meals as taken.
I hope this helps!
Rachael, itison Customer Support, 09:23, 10/07/19
I am looking to purchase this deal as a gift for my parents however the food on the menu is not to their liking, can they choose different food for a supplementary charge.
Angela, 14:48, 17/07/19
Hi Angela,
Thanks for getting in touch!
I'm happy to let you know option 1 doesn't include dinner, so your parents would be free to choose from the main menu for a separate charge.
I hope this helps!
Gillian, itison Customer Support, 15:24, 17/07/19
Hi if I purchase do we contact the hotel direct for availability?
Julie, 02:01, 28/07/19
Hi Julie,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 11:17, 28/07/19