Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi there is it just a massage and facial they can provide or are there other treatments to choose from?
Stacey, 20:24, 10/10/19
Hi Stacey,
Thanks for getting in touch!
I'm afraid treatments cannot be substituted for other treatments.
I hope this answers your question though.
Wallis, itison Customer Support, 09:15, 11/10/19
Hi, after buying the voucher, do I have to call the spa centre to book a specific day, or can i select it before buying it?
23:27, 28/10/19
Hi there,
Thanks for getting in touch!
Your booking will be made after you purchase your voucher.
I hope this helps!
Gillian, itison Customer Support, 08:37, 29/10/19
Thanks! Also which is the website where I can make the booking?
23:29, 29/10/19
Hi there,
Thanks for getting back in touch.
I can confirm after purchasing, the website will be on your voucher and allow you to make a booking.
I hope this helps!
Jen, itison Customer Support, 09:38, 30/10/19
Hi do you do a vegan lunch menu?
Julie
09:22, 27/01/20
Hi Julie,
Thanks for getting in touch!
I'm happy to let you know vegan options are available here, and you can view the full menu by heading to http://bit.ly/2tSjhfP. Just let DoubleTree by Hilton know of any dietary requirements when you make your booking.
I hope this helps!
Gillian, itison Customer Support, 09:32, 27/01/20