Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is this deal available on Saturday 22nd May?
John, 22:28, 04/05/21
Hi John,
Thanks for getting in touch!
I'm afraid this voucher excludes Fridays and Saturdays.
I hope this answers your question though.
Wallis, itison Customer Support, 11:09, 05/05/21
Are dogs allowed?
09:23, 05/05/21
Hi there,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question though.
Jen, itison Customer Support, 09:46, 05/05/21
Hi I would like to but the voucher and book for the Sunday Night the 9th of May how do I book as the Hotel has advised they cant book it it needs to be done through you?
17:22, 05/05/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 08:28, 06/05/21
Could someone please respond to my question below !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
17:23, 05/05/21
Hi im travelling to the area for a experience day nearby is the deal available on 24th may for 1 night I would need 2 rooms ? Thank you
22:21, 06/05/21
Hi there,
Thanks for getting in touch!
I'm afraid this voucher excludes the 24th of May.
I hope this answers your question though.
Wallis, itison Customer Support, 08:10, 07/05/21
Hi,
Will more of these vouchers become available? I went to book and it has sold out since this morning.
Thanks
23:22, 09/05/21
Hi there,
Thanks for getting in touch!
I'm afraid this deal has now sold out and we're unable to sell any more vouchers at the moment. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Gillian, itison Customer Support, 09:34, 10/05/21
Is it possible to add an additional.night to your stay?
Ronnie, 16:28, 23/05/21
Hi there,
Thanks for getting in touch!
I can confirm rooms can be upgraded and stay can be extended for a supplementary charge; please discuss with and pay directly to the hotel.
I'm afraid this deal has now sold out and we're unable to sell any more vouchers at the moment. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Rachael, itison Customer Support, 09:59, 24/05/21
Hi can I use this on 17 September please
22:30, 18/08/21
Hi there,
Thanks for getting in touch!
I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Gillian, itison Customer Support, 08:56, 19/08/21