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Can you buy a one night b/b and also a dbb and use them on consecutive nights.
Moya, 20:03, 08/06/19
Hi Moya,
Thanks for getting in touch!
I can confirm multiple purchases are permitted; max of 4 per person. Multiple vouchers can be used on consecutive nights; subject to availability.
You'll be able to check availability and make a booking online immediately after buying your vouchers.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 09:52, 09/06/19
Is the dining price is per person or per door
Eddie, 20:33, 08/06/19
Hi Eddie,
Thanks for getting in touch!
I can confirm each voucher is valid for two people in a shared superior double room.
I hope this helps!
Rachael, itison Customer Support, 09:55, 09/06/19
Can I book for a Saturday night?
19:48, 09/06/19
Hi there,
Thanks for getting in touch!
This voucher can be used in Jul & Aug: valid Sun - Thur; excludes 10, 24, 28 Jul and 1, 7, 28 Aug.
The voucher is also valid to use in Sept: valid 7 days a week; excludes 4, 11, 12 Sept.
Please note a supplementary charge of £20 is required per room per night for Fridays and Saturday stays in September; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 09:14, 10/06/19
Hi,
Can this be used for a twin room rather than a double room?
Thanks
Fiona, 10:22, 11/06/19
Hi there,
Thanks for getting in touch.
I can confirm this voucher is valid for a superior double room only. You're welcome to contact Dunkeld House Hotel directly on 01350 727771 to discuss the possibility of substituting for a twin room as this would be at their discretion.
I hope this helps.
Rachael, itison Customer Support, 10:39, 11/06/19
Hello, Can you use the dinner allocation for both the restaurant and the bar or can you have to dine in the restaurant only?
Brian, 09:55, 13/06/19
Hi Brian,
Thanks for getting in touch!
I can confirm the dinner allowance is valid towards any item on the a la carte menu, which can be viewed by heading to https://bit.ly/31rjYbS.
I hope this helps!
Gillian, itison Customer Support, 10:00, 13/06/19
Hi there
So sorry you couldn't get an email through to me
To be honest I did and have been trying to receive mail through my new email but without success
I hope this helps and we can figure something out together for my booking
Kind regards
Julie Brown
Julie, 23:12, 13/06/19
Hi Julie,
Thanks for getting in touch!
I'm don't think this was meant for itison. If you would like to contact Dunkeld House Hotel directly, please feel free to call 01350 727771.
If you would like to speak to itison, please email support@itison.com and we'll do our best to help.
I hope this helps!
Jen
Jen, itison Customer Support, 10:05, 14/06/19
I have just purchased s voucher for this hotel ! It came up for two nights bed and breakfast Which I thought I had purchased but when I have received the information it’s only for 1 night dinner bed and breakfast have I made a mistake or you ‘ and can I change it please ! Thank you . Margaret Esplin
11:01, 20/06/19
Hi Margaret,
Thanks for getting in touch!
Our offer is valid for an overnight stay only, and I'm afraid there's not an option for a 2-night stay. I'm happy to let you know multiple vouchers can be used on consecutive nights, so you're welcome to buy another voucher to book a 2-night stay; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 11:37, 20/06/19
Is there a extra charge for weekend
22:25, 20/06/19
Hi there,
Thanks for getting in touch!
There is a supplementary charge of £20 is required per room per night for Fridays and Saturday stays in September; payable directly to the hotel.
This voucher can be used in Jul & Aug: valid Sun - Thur; excludes 10, 24, 28 Jul and 1, 7, 28 Aug.
The voucher is also valid to use in Sept: valid 7 days a week; excludes 4, 11, 12 Sept.
I hope this helps!
Jen, itison Customer Support, 09:18, 21/06/19
I am looking to stay on Monday 28th July.
Can the voucher be used on that date. ?
Richard, 08:05, 27/06/19
Hi Richard,
Thanks for getting in touch!
I'm afraid this voucher excludes the 28th July.
I hope this answers your question though!
Gillian, itison Customer Support, 08:21, 27/06/19