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4* Highland getaway

Highland road trip

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4* Highland getaway 4* Highland getaway 4* Highland getaway 4* Highland getaway 4* Highland getaway 4* Highland getaway 4* Highland getaway 4* Highland getaway 4* Highland getaway

2 or 4 night 4* Highland getaway; stay at The Garrison Hotel, Fort William with dinner at The Ben Nevis and The Ranald Hotel, Oban with dinner at the Cuan Mor; take in all Scotland has to offer on this stunning 40 mile scenic drive

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Questions and answers

Is it possible to do the first day ( next Monday) in Oban and Tuesday in fort william 2 day deal?

thomas, 06:58, 10/09/20

Hi Thomas,

Thanks for getting in touch!

I'm happy to let you know you'll be able to book your dates with each hotel after buying this deal.

I hope this helps!

Courtney, itison Customer Support, 08:45, 10/09/20

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Is the price stated per person?

10:19, 11/09/20

Hi there,

Thanks for getting in touch!

I’m happy to let you know this voucher is valid to use for two people, and the price is per stay, rather than per person.

I hope this helps!

Wallis, itison Customer Support, 11:21, 11/09/20

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Hi,.
I have bought the 4 day voucher can you please advise if I have to arrange dates for each hotel separately.

Thanks

Joan, 11:54, 11/09/20

Hi Joan,

Thanks for getting in touch!

I can confirm you can either call the number or email the email address on your voucher and you don't need to worry about contacting all the venues.

I hope this helps!

Jen, itison Customer Support, 12:45, 11/09/20

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Do you have availability at the fit William hotel on the 23rd/24th Oct? Thanks

H, 13:49, 11/09/20

Hi there,

Thanks for getting in touch!

I'm afraid this voucher is valid to use from Monday the 26th of October 2020, and can't be used before this date.

I hope this answers your question though.

Wallis, itison Customer Support, 14:06, 11/09/20

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We live in England, are we allowed to stay in Scotland?

15:12, 13/09/20

Hi there,

Thanks for getting in touch.

We'd recommend checking government updates for the latest information by heading to https://www.gov.scot/publications/coronavirus-covid-19-public-health-checks-at-borders/pages/exemptions/

I hope this helps!

Rachael, itison Customer Support, 10:08, 14/09/20

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I have a child, does she included in the offer !?
So total 2 persons and a child 2 years old

19:14, 13/09/20

Hi there,

Thanks for getting in touch!

I'm happy to let you know this voucher is valid for two people, and a maximum of 1 child can stay at The Ranald Hotel and up to 2 children can stay at The Garrison Hotel.

For The Ranald Hotel, children aged up to 2 years are free of charge and cots are provided, and children aged 2 – 14 years require a supplementary charge of £15 per child per night; payable directly to the hotel.

For The Garrison Hotel, children are classed as ages 12 and under and require a supplementary charge of £30 per child per night including breakfast; payable directly to the hotel.

I hope this helps!

Wallis, itison Customer Support, 09:48, 14/09/20

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Hi, is this a self drive road trip. Are places to visit just suggestions of places nearby or is a trip to see these included?

12:01, 19/09/20

Hi there,

Thanks for getting in touch.

I can confirm this is a self drive road trip. Total drive time between hotels is approx. 1 hour and 10 minutes

I hope this helps!

Rachael, itison Customer Support, 13:32, 19/09/20

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Hi there

I am looking for 3 nights for 3 People and a wee dog, with dinner on one night please, do you have availability for the 26 or 27 Sept onwards
Kev

kevin, 12:49, 19/09/20

Hi Kevin,

Thanks for getting in touch.

I can confirm the voucher is valid from Mon 26 Oct 2020 so I'm afraid it wouldn't cover your stay.

I hope this answers your question though.

Rachael, itison Customer Support, 13:29, 19/09/20

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If there is no availability for my preferred travel dates, am I able to get a refund ?

Hannah, 15:34, 21/09/20

Hi Hannah,

Thanks for getting in touch!

I'm happy to let you know we offer a refund within 14 days of purchase. If your preferred dates aren't available just email [email protected] within this time.

I hope this helps!

Courtney, itison Customer Support, 16:06, 21/09/20

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Hi,

Do you have any availability for the week commencing 26th October for the four night stay?

Thanks
Sarah

Sarah, 06:23, 22/09/20

Hi Sarah,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact The Garrison Hotel directly and they'll be happy to discuss.

I hope this helps!

Gillian, itison Customer Support, 09:01, 22/09/20

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Hi

Can I check, if govt guidelines change and mean I couldn't travel beyond a certain distance or something else which means I couldn't use the voucher (not hotel having to close as I understand 12 things credit for that) would I be able uo get the voucher extended or refunded etc?
Thanks
Michelle

Michelle, 10:19, 22/09/20

Hi Michelle,

Thanks for getting in touch!

For information about their Covid-19 cancellation policy, please contact The Garrison Hotel or The Ranald Hotel directly and they'll be happy to discuss.

I hope this helps.

Courtney, itison Customer Support, 11:03, 22/09/20

Hi
That's if I've booked is it not, what if I purchase the voucher but haven't booked it and something happens which means we won't be able to bookb4 the end of the validity of the voucher?
Thanks

Michelle, 11:58, 22/09/20

Hi Michelle,

Thanks for getting back in touch.

While we hope every business we work with will be able to remain open and keep trading, I understand your concern here and we’ve made sure our guarantee covers this.

If a business you have a voucher for were to cease trading or had to close and were unable to offer a further extension, we’ll let you know as soon as possible and automatically issue you with credit to spend on itison over the following 12 months.

I hope this helps to reassure you. To find out more about how itison credit works, just head to https://help.itison.com/hc/en-gb/articles/360012727819-How-does-itison-credit-work-.

Stay positive and keep safe!

Wallis, itison Customer Support, 12:41, 22/09/20

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Hi there,

What’s the process once you buy this voucher do you need to book the dates with the hotels individually yourself?

Christy, 10:25, 23/09/20

Hi Christy,

Thanks for getting in touch!

You'll be able to check availability and make a booking by phone or email immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Wallis, itison Customer Support, 10:29, 23/09/20

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The offer says “a breakfast pack will be delivered to your room each day”. What does this mean? Is there not a sit down cooked breakfast each morning?

Claire, 11:56, 28/09/20

Hi Claire,

Thanks for getting in touch.

Due to Covid-19 restrictions, breakfast will be available in your room. You're welcome to contact the hotel directly if you'd like to discuss this further.

I hope this answers your question.

Courtney, itison Customer Support, 12:31, 28/09/20

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I’m looking at this deal the 40 minute drive is this on a train and is it included

Gillian, 12:59, 28/09/20

Hi Gillian,

Thanks for getting in touch.

I can confirm this is a self drive road trip. Total drive time between hotels is approx. 1 hour and 10 minutes

I hope this helps!

Courtney, itison Customer Support, 13:24, 28/09/20

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

  • 2 night road trip for two including 1 night at The Garrison and 1 night at The Ranald with dinner each night OR
  • 4 night road trip for two including 2 nights at The Garrison with dinner on the first night and 2 nights at The Ranald with dinner on the first night
  • Total drive time between hotels is approx. 1 hour and 10 minutes

Small print

2 night trip: Voucher is valid from Mon 26 Oct 2020 until Tue 22 Dec 2020, 7 days; subject to availability. Multiple voucher purchases permitted. Max 2 per person. Multiple vouchers cannot be used on consecutive nights. 

4 night trip: Voucher is valid from Mon 26 Oct 2020 until Sun 20 Dec 2020, 7 days; subject to availability. Multiple purchases not permitted. 

A supplementary charge of £10 per room per night is required for Fri - Sat stays; payable directly to hotel.

Voucher must be booked by Tue 1 Dec (we don’t want you to miss out!). 

You risk forfeiting your voucher if you cancel within 14 days of your booking.

Check-in 3pm, check-out 11am.

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

The Garrison: Stay in a small double, standard double, kingsize double. Rooms can be upgrade to a family room and superior room from £10 per room per night; payable directly to the hotel. Max of 2 children ages 12 and under permitted at a supplementary charge of £30 per child per night inc breakfast; payable directly to hotel.

The Ranald: Stay in a standard, grand or grand plus room. Max of 1 child permitted; up to 2 years are free of charge and cots are provided, age 2 – 14 years permitted at a supplementary charge of £15 per person per night; payable directly to hotel.

Includes 2 course dinners at The Ben Nevis Bar and Cuan Mor. Choice of starter and main each from a set menu; subject to change. Vegetarian, gluten / wheat free options are available. Please advise hotel when booking. Max 4 vouchers and 8 people per table 4 night stay: dinner is on the first night of each hotel stay. Please note, a breakfast pack will be delivered to your room each day.

No pets permitted.

Wheelchair access available.

Advanced booking required or risk forfeiting your voucher.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • The Garrison Hotel
  • High Street, Fort William, Inverness-shire,
    PH33 6EE
  • Website
  • The Ranald Hotel
  • 41 Stevenson Street, Oban,
    PA34 5NA
  • Tel: 01631 562887
  • Website