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Would a small dog be allowed ? Thanks
Fiona, 11:34, 20/12/22
Hi Fiona,
Thanks for getting in touch!
I'm happy to let you know a maximum of 1 dog is permitted at a supplementary charge of £20; payable directly to hotel.
I hope this helps!
Lucy, itison Customer Support, 11:46, 20/12/22
Regarding Hotel du Vin, St Andrews.
I am looking for a family room, sleeps 3, for 1 night, Monday 20th March.
Would you ask if the hotel could accommodate and what the deal would be.
Thank you in anticipation.
Jim Woodcock
20:24, 05/01/23
Hi Jim,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
Our vouchers are for two people only, but you're welcome to contact Hotel du Vin St Andrews directly 0330 016 0390 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Grace, itison Customer Support, 09:31, 06/01/23
Is this dog friendly ? If so are they allowed in the dining area to? Thankyou
Ruth, 19:16, 12/01/23
Hi Ruth,
Thanks for getting in touch!
I'm happy to let you know a maximum of 1 dog permitted at a supplementary charge of £20 per dog; payable directly to hotel.
You're welcome to contact Hotel du Vin St Andrews to discuss further and they'll be happy to advise.
I hope this helps!
Lucy, itison Customer Support, 09:22, 13/01/23
Hi,
Iam looking for a night on the 9th off march for me and my wife. It’s say excluded 8-9 and 11th. So just making sure the 9th of march is with in the availability?
Thanks
Kenny
Kenny, 19:15, 07/02/23
Hi Kenny,
Thanks for getting in touch.
I'm afraid this particular deal excludes 9th March, therefore this voucher can't be used on this date.
I hope this answers your question though,
Lucy, itison Customer Support, 07:51, 08/02/23
Hi is the price quoted per person or per room
19:48, 07/02/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal includes an overnight stay for two with a 2 course dinner and breakfast.
I hope this helps!
Lucy, itison Customer Support, 07:52, 08/02/23
Is there any vacancies for next Thursday or Friday night
20:06, 07/02/23
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Hotel du Vin St Andrews directly and they'll be happy to discuss. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Lucy, itison Customer Support, 07:54, 08/02/23
Is full breakfast included
Maureen, 15:13, 15/02/23
Hi Maureen,
Thanks for getting in touch!
I'm happy to confirm breakfast is included.
I hope this helps!
Fiona, itison Customer Support, 15:36, 15/02/23