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4* Lochside House Hotel & Spa getaway

Near New Cumnock, KA18 4PN

SOLD OUT
4* Lochside House Hotel & Spa getaway 4* Lochside House Hotel & Spa getaway 4* Lochside House Hotel & Spa getaway 4* Lochside House Hotel & Spa getaway 4* Lochside House Hotel & Spa getaway 4* Lochside House Hotel & Spa getaway 4* Lochside House Hotel & Spa getaway 4* Lochside House Hotel & Spa getaway 4* Lochside House Hotel & Spa getaway
£109
  • usually £237.00
  • save 54%
  • deals sold
Supporting Supporting itison us

This deal is part of itison us which helps support brilliant local charities.

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Overnight stay for two with breakfast and 2 course dinner or with spa treatments, thermal experience and lunch at award-winning 4* Lochside House Hotel & Spa - save up to 54%

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Questions and answers

Does this deal include Saturday night stays?

16:45, 09/11/19

Hi there,

Thanks for getting in touch!

I'm afraid this deal excludes all Fridays and Saturdays.

I hope this answers your query.

Courtney, itison Customer Support, 16:47, 09/11/19

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Hey can 3 ppl stay in the room, and pay a supplement x

Crorken, 10:23, 10/11/19

Hi there,

Thanks for getting in touch!

I'm afraid our vouchers are for two people only.

I hope this answers your question though!

Gillian, itison Customer Support, 11:46, 10/11/19

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If I book the overnight with dinner and breakfast do we still get access to sauna etc

12:21, 10/11/19

Hi there,

Thanks for getting in touch!

I'm afraid option 1 doesn't include access to the thermal experience.

I hope this answers your question though.

Gillian, itison Customer Support, 13:05, 10/11/19

Can you pay extra for the use of it and if so how much? Thank you x

18:29, 10/11/19

Hi there,

Thanks for getting in touch!

You're welcome to give Lochside House Hotel & Spa a call directly on 01290 333 000 and they'll be happy to discuss the possibility and cost of adding the thermal experience.

I hope this helps!

Gillian, itison Customer Support, 18:44, 10/11/19

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When is this deal valid until thank you

Catherine, 09:43, 13/11/19

Hi Catherine,

Thanks for getting in touch!

I’m happy to let you know this voucher can be used from Monday the 2nd of December 2019 until Tuesday the 31st of March 2020, and is valid to use Sundays to Thursdays; subject to availability.

Please note the voucher excludes Fridays and Saturdays, as well as the dates specified in the small print.

I hope this helps!

Wallis, itison Customer Support, 11:34, 13/11/19

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Can you chose your own dates with this deal ? X

Stephanie, 12:30, 14/11/19

Hi Stephanie,

Thanks for getting in touch!

I'm happy to let you know you'll be able to arrange a booking after buying the deal, following the instructions on your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Courtney, itison Customer Support, 12:40, 14/11/19

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Can u add on 2 kids age 15. 13 to the room and if so how much would it be extra

Kathleen, 04:11, 17/11/19

Hi Kathleen,

Thanks for getting in touch!

I'm afraid no children are permitted on this deal.

I hope this answers your question though!

Gillian, itison Customer Support, 09:11, 17/11/19

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Hi could i add treatments into this deal but have the Dinner instead of lunch? Do you do deals on treatments?

Sharon, 23:39, 18/11/19

Hi Sharon,

Thanks for getting in touch!

I'm happy to let you know our second voucher option is for an overnight stay for two with a 40 min spa treatment each, 2 course spa lunch, 1 hour access to the thermal experience and full Scottish breakfast.

I hope this helps!

Gillian, itison Customer Support, 09:26, 19/11/19

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Does this deal if you opt for the dinner include using the spa facilities ??

Julie, 09:34, 20/11/19

Hi Julie,

Thanks for getting in touch!

I can confirm Option 1 is £109 for an overnight stay for two with a 2-course dinner and a full Scottish breakfast. This option includes complimentary access to the thermal spa experience, 7-9am and 7-9pm.

I hope this helps!

Courtney, itison Customer Support, 10:22, 20/11/19

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Hi there is it £109 for spa treatments and an overnight stay?

Kind regards, Abbey

Abbey, 15:55, 21/11/19

Hi Abbey,

Thanks for getting in touch!

I'm afraid option 1 costs £109 but doesn't include spa treatments. Option 2 costs £169 and is valid for an overnight stay for two including a 40 minute spa treatment of your choice, a 2 course spa lunch, 1 hour access to the thermal experience with robes & slippers, and full Scottish breakfast.

I hope this answers your question!

Gillian, itison Customer Support, 16:11, 21/11/19

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Hi can this deal be done with 3 people?
Thanks

14:05, 25/11/19

Hi there,

Thanks for getting in touch!

Our vouchers are for two people only, but you're welcome to contact Lochside House Hotel directly on 01290 333 000 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 14:25, 25/11/19

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Does option 1 also include use of swimming pool steam room ect?

Jodie, 12:03, 29/11/19

Hi Jodie,

Thanks for getting in touch!

I'm afraid option 1 doesn't include access to the thermal experience.

I hope this answers your question though.

Gillian, itison Customer Support, 13:08, 29/11/19

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How long is this deal valid to.

Mark, 16:31, 04/12/19

Hi Mark,

Thanks for getting in touch!

I’m happy to let you know this voucher can be used until Tuesday the 31st of March 2020, and is valid to use Sundays to Thursdays; subject to availability.

Please note the voucher excludes Fridays and Saturdays, as well as the dates specified in the small print.

I hope this helps!

Wallis, itison Customer Support, 16:41, 04/12/19

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Can you buy spa treatments when you get there?

17:41, 15/12/19

Hi there,

Thanks for getting in touch!

To discuss the possibility and cost of booking spa treatments, please contact Lochside House Hotel directly and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 09:50, 16/12/19

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Hi what are the treatments that we can choose from ?

linda, 21:10, 17/12/19

Hi Linda,

Thanks for getting in touch!

The 40 min treatments you can each choose from are:

- facial
- oriental scalp neck & shoulder massage
- manicure or pedicure

I hope this helps!

Gillian, itison Customer Support, 09:58, 18/12/19

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i want to reserve to tomorrow as don’t have band card to hand us this ok

01:18, 18/12/19

Hi there,

Thanks for getting in touch!

I'm happy to let you know this deal should still be available to buy tomorrow.

I hope this helps!

Gillian, itison Customer Support, 09:57, 18/12/19

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Hi, it says on small print that it needs to be booked by 31st January so am I able to still buy and book it now?

Should I phone Hotel first to double check before buying?

Thank you!

18:45, 02/01/20

Hi there,

Thanks for getting in touch!

I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!

Courtney, itison Customer Support, 09:51, 03/01/20

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Looking for overnight stay on 26/03/20 is it available
Thanks

17:22, 12/01/20

Hi there,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Lochside House Hotel and Spa directly on 01290 333 000 and they'll be happy to discuss.

I hope this helps!

Courtney, itison Customer Support, 09:25, 13/01/20

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Hi
Can you confirm if I bought this I could use 14th February.

Thanks

Kelly, 13:16, 13/01/20

Hi Kelly,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Lochside House Hotel directly on 01290 333 000 and they'll be happy to discuss.

I hope this helps!

Gillian, itison Customer Support, 14:17, 13/01/20

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Hi there, can you cater for vegans at this establishment?

Leah, 09:24, 14/01/20

Hi Leah,

Thanks for getting in touch!

I can confirm vegetarian options are available, but I'd recommend contacting Lochside House Hotel and Spa directly, on 01290 333 000, to discuss the possibility of a vegan alternative.

I hope this helps!

Courtney, itison Customer Support, 09:54, 14/01/20

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Hi i was going to book this offer can you tell me if I could get twin room with offer

19:35, 14/01/20

Hi there,

Thanks for getting in touch!

I can confirm executive or classic double or twin rooms are available with this deal.

I hope this helps!

Rachael, itison Customer Support, 09:20, 15/01/20

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • Overnight stay for two with a 2 course dinner and full Scottish breakfast OR
  • Overnight stay for two with a 40 min spa treatment each, 2 course spa lunch, 1 hour access to the thermal experience and full Scottish breakfast

  • Choice of treatment:
    - Facial
    - Oriental scalp, neck & shoulder massage
    - Manicure
    - Pedicure

Voucher is valid from Mon 2 Dec 2019 until Tue 31 Mar 2020, Sun - Thur only; subject to availability.

Excludes Fridays, Saturdays and 5, 12, 15, 24, 25, 26, 27, 28, 29, 30, 31 Dec 2019 and 1 - 5, 9, 12, 26, 30 Jan, 2 - 3, 6, 9 - 10, 13, 16, 19 - 20, 23 Feb and 1, 10, 12, 15, 19, 22, 26, 29 Mar 2020.

A supplementary charge of £20 is required for Sunday stays; payable directly to hotel.

Advance booking required. Voucher must be booked by Fri 7 Feb 2020 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 24 hours of your booking.

Multiple voucher purchases permitted; multiple vouchers can be used on consecutive nights; subject to availability.

Check-in 2pm, check-out 11am.

Executive or classic double or twin rooms available.

Rooms can be upgraded to a garden suite for a supplementary charge of £30 per room per night; payable directly to hotel.

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Option 1 includes a 2 course dinner; menu is subject to change. A supplementary charge is required per person for the following: scallops starter - £2, breast of duck £3, 8oz sirloin - £8.50, 8oz fillet - £10.50; payable directly to restaurant.

Option 2 includes a 2 course spa lunch; menu is subject to change.

Vegetarian options are available; please advise hotel when booking. No gluten/wheat free options available.

Table required back after 2 hours.

Option 2 includes 1 hour access to the thermal spa experience and your choice of one 40 min treatment each choosing from: facial, oriental scalp neck & shoulder massage, manicure or pedicure. Over 16's only. Please advise spa of any health conditions, allergies or injuries which could affect your choice of treatment at time of booking. Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions. Treatment can be upgraded to 55 mins for a supplementary charge of £15 per person; payable directly to the spa. Treatments cannot be substituted for other treatments.

No children permitted.

No pets permitted.

Wheelchair access available; please advise hotel at time of booking if an adapted room is required.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.