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Hi, is this valid until February 2020 or 2021? As option one states 2020 and this has already passed.
Thank you.
Stuart, 10:10, 11/03/20
Hi Stuart,
Thanks for getting in touch!
I can confirm option 1 is no longer for sale but options, 2, 3, 4 and 5 are all still available.
I hope this helps!
Jen, itison Customer Support, 10:42, 11/03/20
Is this fully refundable ?
If so what time scale can you cancel by to avoid charges ?
Barry, 20:41, 25/06/20
Hi Barry,
Thanks for getting in touch!
We know things are uncertain at the moment, so we've introduced our itison guarantee. If you're unable to use a voucher due to Covid-19, we'll issue an itison credit valid for 12 months.
I hope this helps!
Gillian, itison Customer Support, 09:39, 26/06/20
Hello how much would it be to add an evening meal for 2 please if possible
Helen, 20:21, 05/07/20
Hi Helen,
Thanks for getting in touch!
I'm afraid this deal doesn't include an evening meal, but you're welcome to contact Lumley Castle Hotel directly on 0191 389 1111 and they'll be happy to discuss the possibility and cost of adding this to your stay.
I hope this helps!
Gillian, itison Customer Support, 11:28, 06/07/20