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Hi! I am interested in the Spa deal at Macdonald Crutherland Hotel. Am I correct in thinking the total time for the combined 2 treatments (facial and massage) is 55 mins. Thank you!
19:44, 26/11/18
Hi there,
Thanks for getting in touch!
I can confirm the duration of treatments is approx 55 mins plus consultation.
I hope this help!
Rachael, itison Customer Support, 09:34, 27/11/18
Hi would u have availability for 2 Monday morning 14th jan around 10?
22:43, 05/12/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know this date isn't excluded from the deal, and you're welcome to contact Macdonald Crutherland Hotel directly to discuss availability prior to purchase.
I hope this helps!
Courtney, itison Customer Support, 08:14, 06/12/18
Hi how much is this deal for 2
Bryony, 12:14, 31/12/18
Hi Bryony,
Thanks for getting in touch!
I'm happy to confirm voucher option 2 is £89 for a spa day with a luxury massage and facial, Prosecco, robe & slipper hire plus leisure access for two people.
I hope this helps!
Ruth, itison Customer Support, 12:35, 31/12/18
Hi there,
I’d like to book a spa day for myself and my daughter on Sunday 3rd March as a birthday treat for her 16th birthday, but she is not 16 until the day after the 4th March, would this still be ok?
Thank you Angela
angela, 21:37, 20/01/19
Why does the advert say valid seven days but the fine print say not valid Saturdays?
ross, 09:24, 29/01/19
Hi Ross,
Thanks for getting in touch, though I'm sorry for any confusion.
I can confirm this voucher excludes all Saturdays, and we've had our deal updated accordingly.
I hope this answers your query.
Ruth, itison Customer Support, 10:04, 29/01/19
Hi there, I would love to come with my mum & sister on the 18th of March , is this available & would I be able to use a voucher for 1 & a voucher for 2 as there would be 3 of us coming? Also are we able to have a lunch , I know it's not in the offer but would there be anything available as a deal , thank you
22:25, 29/01/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid until Sun 31 Mar 2019, Sun - Fri, treatments available 10am-6pm; subject to availability. If you'd like to check their availability before buying you're welcome to contact Macdonald Crutherland Hotel directly and they'll be happy to advise.
I can confirm multiple voucher purchases are permitted and group bookings can also be made during evenings; subject to availability, please discuss directly with the spa who'll also be able to advise on any supplementary charges for lunch.
I hope this helps!
Rachael, itison Customer Support, 10:01, 30/01/19
Hi was looking to book in spa day for 2 on February 24th ? Also can I get a hot stone massage ? I would be 8 weeks pregnant. Thanks
21:34, 04/02/19
Hi there,
Thanks for getting in touch.
If you'd like to discuss availability prior to purchase you're welcome to contact Macdonald Crutherland Hotel dircetly and they'll be happy to advise. But, I'm afraid treatment is not suitable during pregnancy.
I hope this helps.
Courtney, itison Customer Support, 08:59, 05/02/19