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Is this a suitable attraction for wheelchair users?
10:09, 24/04/19
Hi there,
Thanks for getting in touch!
I can confirm wheelchair access is available.
I hope this helps!
Rachael, itison Customer Support, 10:30, 24/04/19
Hi. I was wondering if you could help me.
If I buy a ticket today how long will it be before the expiration date ?
Thank you Janice.
10:43, 24/04/19
Hi Janice,
Thanks for getting in touch!
I'm happy to let you know the voucher is valid until the 28th of June and can be used 7 days a week between 9am to 5pm; subject to availability.
I hope this helps!
Wallis, itison Customer Support, 12:04, 24/04/19
I’ve been told tickets are sold out, is thus correct?
09:01, 25/04/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is still on sale and you're welcome to view the vouchers available by clicking on the green 'buy now' button.
I hope this helps!
Rachael, itison Customer Support, 09:39, 25/04/19
Is it dog friendly?
Lynsey, 12:15, 25/04/19
Hi Lynsey,
Thanks for getting in touch!
I can confirm dogs are allowed on the walkways and within the village of New Lanark - but not within the buildings(with the exception of service dogs).
I hope this helps!
Rachael, itison Customer Support, 13:04, 25/04/19
If I buy ticket today,can I use it today?also I've no way of printing tickets out can I show my phone? Ty hanks kindly
Kerri-anne, 08:01, 27/04/19
Hi Kerri-anne,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid to use straight away and no advance booking is required.
Vouchers must be printed for redemption; so we recommend printing your voucher and bring along with you to avoid disappointment.
I hope this helps.
Courtney, itison Customer Support, 09:39, 29/04/19
Hi, I have four children. Can I buy a family ticket and a single child ticket? (One child entering on the 2nd adult ticket within the family ticket)
Nyree, 10:34, 04/05/19
Hi Nyree,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases are permitted and it shouldn't be a problem to use your family ticket for three children and one adult.
I hope this helps!
Rachael, itison Customer Support, 14:40, 04/05/19
Thank you
Nyree, 01:56, 08/05/19
Can I get a train to Lanark and walk to it.
robbie, 09:17, 05/06/19
Hi Robbie,
Thanks for getting in touch!
You can find more detailed information on directions by heading to http://www.newlanark.org/visitorcentre/find.shtml.
I hope this helps!
Gillian, itison Customer Support, 10:48, 05/06/19