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How long is this deal available?
ian, 16:32, 27/07/17
Hello Ian,
Thanks for getting in touch.
The vouchers are available to use from the 1st of September 2017 until the 30th of November 2017, 7 days a week; subject to availability.
The vouchers themselves will be available to buy from itison for a limited period or until they sell out.
Jenny, itison Customer Support, 16:41, 27/07/17
Hi, even though availability is showing for the hotel on various booking web sites, and confirmed with the reception at the hotel, as soon as requested to book via Itison they suddenly didn't have any availability. This should be clarified in small print or is this common practice?
18:10, 31/07/17
Hi there,
Thanks for getting in touch.
The venue may restrict the number of itison bookings on each day to help them managed their availability throughout the deal term.
I'm sorry if you were unable to secure your preferred date, if this means your voucher is no longer suitable, please contact us directly at support@itison.com
Jen, itison Customer Support, 07:30, 01/08/17
Can I pay with my AMEX?
15:13, 03/08/17
Hi there,
Thanks for getting in touch!
I’m afraid we don’t accept American Express, but you can pay using any other UK credit or debit card.
Sorry for the inconvenience but I hope this answers you question.
Ruth, itison Customer Support, 15:42, 03/08/17
HI, I am looking to book 2 rooms and was wondering if I can get this deal? When I get the vouchers do I have to contact the hotel and book the rooms? Many thanks
Julia, 11:16, 13/08/17
Hi Julia,
Thanks for getting in touch!
I'm happy to let you know you can order up to 2 vouchers per person. You will also book your stay directly with the hotel once you receive your vouchers.
I hope this helps!
Gillian, itison Customer Support, 09:29, 14/08/17
can i use two vouchers for two consecutive nights stay
21:50, 22/08/17
Hi there,
Thanks for getting in touch!
I'm happy to let you know multiple vouchers can be used on consecutive nights; subject to availability.
I hope this helps!
Ruth, itison Customer Support, 09:23, 23/08/17
Can you confirm the late checkout time?
Tracey, 18:54, 28/08/17
Hi Tracey,
Thanks for getting in touch.
The late check-out is 1pm for this offer.
Enjoy your stay!
Jenny, itison Customer Support, 09:05, 29/08/17
Would like to book this hotel for Sat 16th Sept. Could you check if there's definitely availability on this date before I buy the deal? Best Wishes
17:02, 05/09/17
Hi there,
Thanks for getting in touch.
If you'd like to check specific availability before you buy, just give the Stirling Highland Hotel a call directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 17:19, 05/09/17
Want to book for for sat 23rd sept just wondering if there is any dbl rooms available before I buy voucher ,
Margaret, 07:56, 11/09/17
Hi there,
Thanks for getting in touch.
If you'd like to check specific availability before you buy, just give the Stirling Highland Hotel a call directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 08:28, 11/09/17