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Hi I’ve just booked a suite but I’ve just realised it doesn’t mention parking is there parking at this hotel or nearby ???
Andrea, 04:09, 20/10/19
Hi there,
Thanks for getting in touch!
The Place Hotel has confirmed there isn't parking at the hotel, but they offer guests a voucher for a 15% discount at the nearby Q-Park. You're welcome to discuss this further with the hotel on 0131 556 7575.
I hope this helps!
Courtney, itison Customer Support, 10:54, 21/10/19
Hi before I get this voucher I specifically want to use it for this Saturday night. How do I know it’s available before I pay for the voucher and if I pay and find out I can’t get the dates I want can I then cancel and get a refund?
Thanks
14:11, 22/10/19
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 14:51, 22/10/19
How much for two people fri 6th dec and 7th dec.
Helen, 16:44, 25/10/19
Hi Helen,
Thanks for getting in touch!
Vouchers are valid from Thur 2 Jan 2020, so I'm afraid they can't be used for stays in December.
I hope this answers your question.
Courtney, itison Customer Support, 17:26, 25/10/19
Hi
Can I book a suite on bed and breakfast for 1st and 2nd December?
08:18, 04/11/19
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid from Thur 2 Jan 2020 until Tue 31 Mar 2020 so I'm afraid it won't be accepted in December.
I hope this answers your question though.
Rachael, itison Customer Support, 09:06, 04/11/19
what does valid for 7 days on voucher men
susan, 14:18, 23/11/19
Hi Susan,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used 7 days a week from Thursday the 2nd of January 2020 until Tuesday the 31st of Mar 2020; subject to availability.
Please note the voucher excludes the 17th of January, the 6th - 8th, and the 14th - 15th of February and 7th - 8th of March 2020.
I hope this helps!
Wallis, itison Customer Support, 15:09, 23/11/19
Is there parking at this hotel?
Zandra, 21:43, 26/11/19
Hi Zandra,
Thanks for getting in touch!
To discuss parking, please contact The Place Hotel directly on 0131 556 7575 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:15, 27/11/19