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Is there a deal which includes children?
09:23, 18/10/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know a max of 2 children are permitted with this offer. Under 16's stay free of charge and upgrade may be required to accommodate; subject to availability.
Under 5's eat for free, aged 5-16yrs are an additional £6.50 for breakfast and dinner will be charged as standard, please discuss any specific requirements directly with the hotel.
I hope this helps!
Courtney, itison Customer Support, 09:34, 18/10/22
With the 3 course meal do you cater for intolerances?
Gill, 07:46, 20/10/22
Hi Gill,
Thanks for getting in touch!
I'm happy to let you know vegetarian and gluten free options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Caitlin, itison Customer Support, 09:10, 20/10/22
How much is the optional 3 course meal?
08:25, 04/12/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know Option 2, which includes an overnight stay for two with a glass of Prosecco each, 3 course dinner & breakfast is £139.
I hope this helps!
Fiona, itison Customer Support, 09:44, 04/12/22
We need 2 rooms 1 with a child for Saturday 17th December, do you have availability please
Janice, 11:54, 04/12/22
Hi Janice,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Fiona, itison Customer Support, 12:16, 04/12/22
Hi,
Do guests get a discount on spa treatments?
Thanks.
Ann, 22:55, 05/12/22
Hi Ann,
Thanks for getting in touch!
To discuss the possibility and cost of spa treatments, please contact The Stirling Highland Hotel directly who will be happy to advise. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Caitlin, itison Customer Support, 09:23, 06/12/22
Hi looking at this deal for 27th of December for one night, but wanting to bring my two daughters with me and my partner, do you have a family room for this date?
18:45, 16/12/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 10:57, 17/12/22
Can this be used on a Saturday? Is there an added supplement?
15:21, 31/01/23
Hi there,
Thanks for getting in touch!
I'm happy to confirm this voucher is valid 7 days; subject to availability. A supplementary charge of £30 per room per night is required for Saturday stays; payable directly to the hotel.
I hope this helps!
Caitlin, itison Customer Support, 15:25, 31/01/23
When does this voucher expire and is it extra fir Friday Saturday???
15:38, 18/02/23
Hi there,
Thanks for getting in touch!
I'm happy to confirm the voucher is valid until Sunday 30th April 2023, 7 days; subject to availability.
A supplementary charge of £30prpn is required for Saturday stays; payable directly to hotel.
I hope this helps!
Lucy, itison Customer Support, 17:32, 18/02/23