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Dear Sir/ Madam
I would like to know if I purchase 2 kids vouchers, is there 20 minutes for each kid for driving?
The kids will be arranged to drive one by one or they drive at the same time.
Regards
Sau
Sau, 12:34, 14/01/22
Hi Sau,
Thanks for getting in touch.
I'm happy to confirm each child will have 20 minutes behind the wheel each and drive in the same vehicle.
I hope this helps!
Jen, itison Customer Support, 15:13, 14/01/22
Hi there,
I have 4 kids want to play the 4x4 on 13 Jan (Sunday). They are 9, 11, 15 and 16 years old. As we travel up from England to Scotland, I want to make sure if there are slots available before I purchase the vouchers. Thank you.
Also, as omicron is spreading very quickly now, I would like to know if I can change the date of driving in case of sickness. Any charges will apply for the changes?
Please advise. Thank you.
Regards
Sau
Sau, 14:46, 14/01/22
Hi Sau,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
If you're unable to attend on your booked date, bookings can be changed up to 7 days in advance; only one change permitted. A fee of £20 applies for changes within 7 days of booking, subject to availability.
I hope this helps!
Fiona, itison Customer Support, 15:59, 14/01/22
Dear Sir/ Madam
Is there any height requirement for the 4x4 driving experience?
Please advise.
Thank you.
Regards
Sau
Sau, 18:12, 15/01/22
Hi Sau,
Thanks for getting back in touch.
I can confirm the minimum height requirement is 4ft 6".
You can view this in the small print on the right hand side.
I hope this helps!
Jen, itison Customer Support, 08:56, 16/01/22
Id like to book this as a 50th birthday gift for a workmate, is it for adults this age?
23:13, 28/01/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know the adult driving experience is suitable for ages 17+.
I hope this helps!
Wallis, itison Customer Support, 09:14, 29/01/22