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Lounge access & priority security, Aberdeen Airport

Aberdeen Airport, Dyce, AB21 7DU

SOLD OUT
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£22
  • usually £34.00
  • save 45%
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Lounge access & priority security for 1, 2 or 4 at Aberdeen Airport; skip the queues and spend more time browsing duty free before heading to the Northern Lights Executive Lounge for all inclusive food and drink

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Questions and answers

Is the lounge self service again as when I was in a few months ago it was table service only for food and drink with very limited food on offer

Dawn-Marie, 09:59, 07/02/22

Hi Dawn-Marie,

Thanks for getting in touch!

I can confirm only table service is available but to discuss this further, you're welcome to contact Aberdeen Airport directly and they'll be happy to advise.

I hope this answers your question though.

Fiona, itison Customer Support, 12:30, 07/02/22

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I have purchased 2 vouchers and booked the lounge but cant see anything re priority security on the confirmation email

murray, 15:01, 07/02/22

Hi Murray,

Thanks for getting in touch.

I'm happy to confirm you don't need to add priority security to your booking. Security staff will accept your itison voucher or booking reference upon arrival.

I hope this helps!

Jen, itison Customer Support, 17:45, 09/02/22

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Hi
Trying to use the voucher code but it says it isn’t valid. I’ve put in the 2 people and the priority security access. Am I doing something daft?!
Thank you
Wendy

18:49, 07/02/22

Hi there,

Thanks for getting in touch, although I'm really sorry about the trouble you've had making a booking.

I can confirm that this issue has now been resolved and you should be able to insert your code following the link on your voucher.

I hope this helps!

Laura, itison Customer Support, 14:25, 08/02/22

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How many nights parking is included in the deal?

Lily, 21:36, 07/02/22

Hi Lily,

Thanks for getting in touch!

I'm afraid this deal doesn't include parking. However I'm happy to let you know that we do have a parking deal available for Aberdeen Airport, which is valid for 3, 7 or 14 nights - https://www.itison.com/Glasgow/deals/aberdeen-airport-parking.

I hope this helps!

Fiona, itison Customer Support, 10:48, 08/02/22

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Can I buy 6 vouchers today ?

Helen, 11:53, 08/02/22

Hi Helen,

Thanks for getting in touch.

Multiple voucher purchases are permitted, at a max of 3 per person.

I hope this answers your question, though.

Courtney, itison Customer Support, 11:57, 08/02/22

Can I still buy Aberdeen Airport Lounge vouchers today

Helen, 12:10, 08/02/22

Can I still buy Aberdeen Airport Lounge vouchers today

Helen, 12:10, 08/02/22

Hi Helen,

Thanks for getting in touch!

I'm happy to confirm this deal is currently still available to buy, so you're welcome to go ahead and buy vouchers.

I hope this helps!

Courtney, itison Customer Support, 13:46, 08/02/22

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Looking to buy vouchers for 3 adults. Would I need to purchase one for an 11 year old?

17:56, 10/02/22

Hi there,

Thanks for getting in touch!

Only children under the age of 3 can go through priority security free of charge when with a paying adult. If you're looking to book for 3 adults and an 11-year-old, I'd recommend buying Option 3 which is valid for Lounge access & priority security for four people.

I hope this helps answer your question though.

Laura, itison Customer Support, 09:52, 11/02/22

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When booking do you add the vouchers in the add a promotional code?

I wanted to buy vouchers for 6 people and wondered if you can add more than 1 voucher when booking

susan, 09:10, 16/02/22

Hi Susan,

Thanks for getting in touch!

Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking. Please note vouchers must be redeemed individually.

I hope this helps!

Wallis, itison Customer Support, 11:09, 16/02/22

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Want to book voucher for 2 for Northern Lights Lounge and priority security for Sunday 20th. How can I check availability when booking voucher? What happens re voucher if there is no availability?

Margery, 12:07, 17/02/22

Hi Margery,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Courtney, itison Customer Support, 12:20, 17/02/22

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Where do I go to book with my voucher?

Sharon, 10:40, 28/02/22

Hi Sharon,

Thanks for getting in touch!

Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.

I hope this helps!

Wallis, itison Customer Support, 11:08, 28/02/22

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If the lounge is fully booked on the day you are travelling with max itson vouchers are you able to get a refund.

Gordon, 23:04, 28/02/22

Hi Gordon,

Thanks for getting in touch!

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Laura, itison Customer Support, 10:14, 01/03/22

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hi
is the times on the weekend last entry times or have you to out by 12noon
as i would be looking for a sunday
approx 11:30 entry for 3 hours in april

thanks
Les

elaine, 19:44, 02/03/22

Hi there,

Thanks for getting in touch!

I'm happy to let you know that access times for Sundays are between 4am - 6pm.

I hope this helps!

Fiona, itison Customer Support, 10:08, 03/03/22

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My flight is on the 27th march at 4:20 but I notice the lounge closes at 3 pm , why

Elizabeth, 07:14, 04/03/22

Hi Elizabeth,

Thanks for getting in touch!

I'm sorry if this deal isn't suitable - hopefully a more suitable deal will pop up soon.

Wallis, itison Customer Support, 09:10, 04/03/22

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I would like priority access for 4 on Saturday 19 March. Is 12 noon last entry time or have we to out by 12 noon. Flight leaves 1300 hours. Also
Multiple vouchers, Max 3 per person - Does this mean I could make 2 separate reservations for each couple? Please advise

08:12, 15/03/22

Hi there,

Thanks for getting in touch!

We've raised your query with the provider and we'll be back in touch as soon as we have an answer!

Courtney, itison Customer Support, 10:23, 17/03/22

Hello again,

Thanks for your patience here!

The team at Aberdeen Airport has confirmed the lounge closes at 12noon on Saturdays, so you wouldn't be able to stay until 1pm.

I hope this helps!

Courtney, itison Customer Support, 14:00, 17/03/22

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Hi there - it says it’s sold out for 2 people but still available for larger parties, I wondered if there was anything you could do as I was hoping to buy two for a week on Monday? Many thanks!

Jenni, 20:15, 29/03/22

Hi Jenni,

Thanks for getting in touch.

I'm really sorry but our 1 and 2 person voucher options are now sold out and we can't guarantee more will become available.

I hope this answers your question though.

Hannah, itison Customer Support, 07:55, 30/03/22

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Hi, is this for 4 adults for 21st july 8am?

Diane, 17:21, 31/03/22

Hi Diane,

Thanks for getting in touch!

I'm afraid this deal has ended and we're unable to sell any more vouchers.  We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!

Fiona, itison Customer Support, 09:13, 01/04/22

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Do children get into this? Why can we do 4 people?

Alana, 20:32, 18/04/22

Hi there,

Thanks for getting in touch!

I can confirm children are permitted with this offer.

The option for one person or four people are currently both sold out, but a few vouchers for the two person option remain available.

I hope this helps!

Courtney, itison Customer Support, 08:10, 19/04/22

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Hi is this deal available to use for july 2022 please?
Thanks Marilyn

21:14, 19/04/22

Hi Marilyn,

Thanks for getting in touch!

I'm pleased to confirm that this deal is valid until Friday the 30th of September 2022, 7 days a week and subject to availability.

I hope this helps!

Laura, itison Customer Support, 09:27, 20/04/22

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Hi, we have 2 adults and one child (12years old) travelling, do we just need to buy a voucher for 2 adults? Is the child free or do we need a voucher for them as well?

Pam, 17:03, 15/05/22

Hi Pam,

Thanks for getting in touch.

I can confirm children over 3 need their own voucher however the option for one person or four people are currently both sold out.

I hope this answers your question though.

Hannah, itison Customer Support, 17:28, 15/05/22

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I’m trying to purchase this voucher but when it comes to pay says unavailable can you advise?

Pamela, 19:27, 22/06/22

Hi Pamela,

Thanks for getting in touch!

I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!

Wallis, itison Customer Support, 09:14, 23/06/22

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • Lounge access and priority security for one, two or four

Voucher is valid until Fri 30 Sep 2022, 7 days; subject to availability.

Validity until 27 Mar: Mon - Fri 4.30am - 5.30pm, Sat 4am - 12noon and Sun 7.30am - 3pm.

Validity from 28 Mar - 30 Sep: Mon - Fri 4am - 6pm, Sat 4am - 12noon and Sun 4am - 6pm.

Voucher must be booked by Thu 30 Jun 2022 (we don’t want you to miss out!). 

Online bookings only.

Once booked direct your voucher is non-refundable and non-transferable.

Multiple voucher purchases permitted. Max 3 per person.

Includes priority security, a maximum of 6 alcoholic drinks per person and up to 3 dishes per person from the a la carte menu. Menu is subject to change. Vegetarian, vegan, gluten / wheat and dairy free options available.

Range of craft bottled and draft beers, soft drinks, selected spirits and wines including prosecco are available at the bar. Please note a supplementary charge is required for Prosecco; payable direct.

The Northern Lights Executive Lounge is located within the terminal extension on the first floor.

Members can spend up to 3 hours in the lounge. Please note: some airlines require check-in two hours prior to departure however if you have hand luggage you can use the Lounge for up to 3 hrs, please check Aberdeen Airport's website for terms and conditions.

Children permitted. Children under 3 can go through priority security free of charge when with a paying adult.

Wheelchair access available.

Advance booking required. 

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.