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Is this deal available on a Saturday?
May.bingham, 13:16, 14/08/20
Hi May,
Thanks for getting in touch!
I'm happy to confirm the Weekend option of this deal can be used Friday - Sunday, 12noon - 4.30pm.
I hope this helps!
Courtney, itison Customer Support, 13:18, 14/08/20
Showa glass of fizz but t does not appear to be included nor shown as an option ? Could you please clarify. Thanks. Mary
mary, 05:26, 15/08/20
Hi Mary,
Thanks for getting in touch!
I'm afraid a glass of fizz isn't included in this deal and I can confirm images are used for illustrative purposes only.
I'm sorry for the disappointment here but I hope this helps.
Jen, itison Customer Support, 14:50, 15/08/20
I have 2 credit notes from itison. Can I use them for this?
Thank you
Mary Heavenor
Mary, 12:11, 15/08/20
Hi Mary,
Thanks for getting in touch!
I'm afraid only one credit note can be used at a time, however, you can combine your credit notes here https://www.itison.com/my/credits.
Just keep in mind that your new combined credit will expire on the earliest expiry date of those which you're combining, so please make sure you have time to use it.
I hope this helps!
Jen, itison Customer Support, 14:52, 15/08/20
Checked out the hotel website and they are offering afternoon tea cheaper that your voucher? Can you match this as it seems to make more sense booking direct with the hotel for this. I purchased the voucher before checking this out otherwise I would have just booked direct
Linda, 09:54, 23/08/20
Hi Linda,
Thanks for getting in touch!
I’m happy to help clear this up, as our prices are all checked before our deals go on sale.
This deal is for 2 people and includes:
Afternoon tea, usually £16.95 per person.
This gives a top price of £33.90 and as our vouchers are £19, the saving is 44%
Our deal providers can offer their own promotions directly, and I’m afraid we don’t have much control over these. Where we can though, we will link to their website on our deal so you check their offers out before you buy.
I hope this helps!
Courtney, itison Customer Support, 08:10, 24/08/20
Your advert prints the time for table is 12-4.30 pm, then written further down advert printed the table is required back after 1hr30minutes.
Sharon Tempany
Sharon, 12:27, 03/09/20
Hi Sharon,
Thanks for getting in touch!
I can confirm this voucher can be used between 12noon - 4.30pm but your table is required back after 1 hour and 30 minutes.
I hope this helps!
Jen, itison Customer Support, 13:08, 03/09/20
Can I cancel my voucher being sent to my daughters e-mail address
Elizabeth, 18:54, 19/09/20
Hi Elizabeth,
Thanks for getting in touch.
We offer a refund within 14 days of purchase. If your voucher is within this period please email support@itison.com and we'll be happy to look at cancelling your voucher.
I hope this helps.
Courtney, itison Customer Support, 09:41, 21/09/20