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Hi,
Is there a vegan option?
Thanks
18:23, 30/01/19
Hi there,
Thanks for getting in touch!
I'm afraid there isn't a vegan option available for this offer.
I hope this answers your query.
Ruth, itison Customer Support, 08:44, 31/01/19
Can I show phone deal when I arrive as I don’t have a printer! Can I show any other proof of booking ?
Jessie, 22:34, 07/02/19
Hi Jessie,
Thanks for getting in touch!
The vouchers do have to be printed for redemption for this deal I'm afraid - would you possibly be able to ask a friend or family member to print them off for you?
I hope this helps!
Wallis, itison Customer Support, 09:25, 08/02/19
I would like to book this offer for three people, can this be done.
Lorrainne
Lorrainne, 06:32, 08/03/19
Hi Lorraine,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Afternoon tea at Gin71 directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 10:15, 08/03/19
Hi, what is the drink options for option 2? Is it a cocktail each?
Emma, 12:55, 12/03/19
Hi Emma,
Thanks for getting in touch!
I'm afraid option 2 doesn't inlcude cocktails, this voucher is for afternoon tea for two only.
I hope this answers your question though!
Gillian, itison Customer Support, 12:59, 12/03/19
So is it just tea or coffee? No gin option?
Emma, 14:15, 12/03/19
Hi Emma,
Thanks for getting in touch!
I'm happy to let you know the first option at £13 includes a cocktail and cake each for two, and the third option at £34 includes a Hendricks gin teapot to share.
I hope this helps!
Wallis, itison Customer Support, 14:29, 12/03/19
Ok so what drink do you get with option 2? Is it just tea or coffee if it’s afternoon tea??
Emma, 15:49, 12/03/19
Hi Emma,
Thanks for getting back in touch.
I'm sorry for not clarifying that earlier, option 2 includes the choice of tea or coffee only.
I hope this helps!
Wallis, itison Customer Support, 15:55, 12/03/19
Thank you
Emma, 18:31, 12/03/19
Hi when's this valid FROM? Looking to book for next week.
10:48, 22/03/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know these vouchers can be used from now, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 10:55, 22/03/19
Hi how do i check availability before i buy? & then how do i book? Website link under the map takes you to an expired page when pressing "book" on right hand side of the screen advises "booking via 3rd party sites wont be accepted"
19:47, 22/03/19
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 09:22, 23/03/19