Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Do you fully cater for gluten free dietary needs?
Maria, 13:14, 13/02/23
Hi Maria,
Thanks for getting in touch!
I'm afraid gluten-free options aren't available here.
I hope this answers your question though.
Courtney, itison Customer Support, 13:37, 13/02/23
If I buy 2 lots of vouchers can I redeem on same booking
15:39, 15/02/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know that multiple voucher purchases are permitted, with a maximum of 3 vouchers per table.
I hope this helps!
Caitlin, itison Customer Support, 15:45, 15/02/23
Hi I have purchased a voucher for 2 but I am wanting to add on for another 2 people to join. Would I need to pay for another voucher?
09:47, 20/03/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know multiple vouchers can be purchased and used at the same time, with a maximum of 3 per table.
I hope this helps!
Wallis, itison Customer Support, 09:51, 20/03/23
Can I book a table for 2 pm during the offer period ?
Thank you
Rhona
Rhona, 19:34, 23/03/23
Hi Rhona,
Thanks for getting in touch!
I'm happy to let you know your voucher can be used Sunday-Fridays 12noon - 4pm and Saturdays 12noon - 2pm; subject to availability.
I hope this helps!
Fiona, itison Customer Support, 09:00, 24/03/23
My friend wouldn’t be able to sit on the high stools. Is it possible to book a seat at a normal height.
07:14, 07/04/23
Hi there,
Thanks for getting in touch!
You're welcome to contact Radisson RED Glasgow directly to discuss their seating arrangements and they'll be happy to advise.
I hope this helps!
Lucy, itison Customer Support, 09:24, 07/04/23
Are you open for afternoon tea on 8th May? If so are there still places x
09:35, 07/05/23
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Hannah, itison Customer Support, 09:49, 07/05/23