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Hi, I’ve been trying to book afternoon tea at Metropolitan, but I’m being asked for a promo code, which is apparently optional, but it won’t let me proceed without it???
23:15, 05/04/22
Hi there,
Thanks for getting in touch!
I'm really sorry you had trouble completing your order but I can see that, in the meantime, you've successfully purchased a voucher for Metropolitan. I hope this means that all is now well.
Courtney, itison Customer Support, 10:09, 06/04/22
Do you cater for gluten free? I mean like for like, sandwiches and scones etc? Thank you
Maria, 19:43, 16/05/22
Hi Maria,
Thanks for getting in touch!
I'm happy to let you know gluten free options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Caitlin, itison Customer Support, 09:57, 17/05/22
When do these expire?
Christine, 10:18, 18/05/22
Hi Christine,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until Thursday 30th June, subject to availability.
I hope this helps!
Fiona, itison Customer Support, 10:32, 18/05/22
Have you availability on Thursday the 2of June
09:43, 27/05/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Fiona, itison Customer Support, 10:15, 27/05/22
Can I change the date of my booking?
Donna, 06:05, 02/06/22
Can I change the date of my booking
Donna, 06:06, 02/06/22
Hi Donna,
Thanks for getting in touch!
If you wish to make any changes to your booking, please contact the team at Metropolitan directly on 0141 553 1488 and they'll be happy to advise further.
I hope this helps!
Laura, itison Customer Support, 08:16, 02/06/22