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What scent is used in the candles? Is there a choice?
Stephanie, 20:26, 18/02/18
Hi there,
Thanks for getting in touch!
The scent of these candles is Northern Lights - which is orange essential oil and cinnamon scented.
I hope this helps!
Courtney, itison Customer Support, 12:02, 19/02/18
I bought my voucher today, 18 February, but on my voucher it states “Redeem your voucher by Fri, 16 Feb 2018. Is this a misprint?
Sheila, 23:58, 18/02/18
Hi Sheila,
Thanks for getting in touch!
I'm really sorry for the confusion caused, your voucher must be redeemed by Sat 31 Mar 2018 and this has now been updated accordingly.
I hope this clears things up for you!
Courtney, itison Customer Support, 11:04, 19/02/18
Hi I have just bought one of these candles, but the email receipt from you is blank! Could you please resend Asaph as I would like to collect today.
Carole Griffin
08:47, 20/02/18
Hi Carole,
Thanks for getting in touch!
I've re-sent this voucher to you now, but you can also view your purchases in your itison account by heading to https://www.itison.com/my/complete_orders.
If you need any further help with this please contact support@itison.com.
Courtney, itison Customer Support, 09:17, 20/02/18
Just tried to use my voucher code as per instructions and it is saying value £0.00 and asking for payment of £48.00
Jenny, 13:05, 22/02/18
Hello,
Thanks for getting in touch though sorry you're having problems.
You're welcome to contact our support team at support@itison.com and we'll do our best to help if you've not been able to resolve this directly with Anta so far.
Jenny, itison Customer Support, 13:42, 22/02/18
Good morning
Please can you clarify the P&P costs please? Is it £6.95 for each candle ordered? Many thanks
Carol, 11:25, 03/03/18
Hi Carol,
Thanks for getting in touch.
I can confirm P&P is £6.95 per item.
I hope this helps.
Jen, itison Customer Support, 09:56, 04/03/18
If I order 6 candle beakers, do I pay £6.95 per candle, or just one lot of £6.95 postage
SALLY, 12:00, 05/03/18
Hi Sally,
Thanks for getting in touch!
I can confirm P&P is £6.95 per item.
I hope this helps.
Courtney, itison Customer Support, 12:31, 05/03/18
Is it really necessary to charge £6.95 p&p per item. There is no way that is the cost and multiple items should certainly cost less.
Gaynor, 08:52, 09/03/18
Hi there,
Thanks for getting in touch.
I can confirm the P&P cost for this offer is £6.95 per item.
I'm sorry if this particular deal isn't suitable, but hopefully something similar will be available soon.
Courtney, itison Customer Support, 09:59, 09/03/18
What is the delivery charge on anta candles
07:59, 18/03/18
Hi there,
Thanks for getting in touch!
P&P for this offer is £6.95 per item.
I hope this helps!
Courtney, itison Customer Support, 09:35, 18/03/18