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If there is a lockdown will hotel still honour vocher
13:54, 21/12/21
Hi there,
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee by heading to https://www.itison.com/guarantee.
I hope this helps!
Gillian, itison Customer Support, 15:06, 21/12/21
Is breakfast included
Patricia, 20:30, 26/12/21
Hi Patricia,
Thanks for getting in touch!
I'm afraid breakfast is not included with this deal. Please discuss and pay directly with the hotel.
I hope this answers your question though.
Wallis, itison Customer Support, 09:27, 27/12/21
is breakfast included?, can you also choose what room you want?
23:03, 13/01/22
Hi there,
Thanks for getting in touch!
I can confirm this deal doesn't include breakfast.
A standard double or twin room is available with our offer, but rooms can be upgraded for a supplementary charge. Please discuss any room requests directly with the hotel.
I hope this helps!
Fiona, itison Customer Support, 12:23, 14/01/22
Free park I g?
20:20, 13/01/22
Hi there,
Thanks for getting in touch!
The Apex City of Glasgow Hotel does not have parking facilities. You're welcome to contact the hotel directly, on 0800 049 8000, to discuss nearby parking facilities.
I hope this helps!
Fiona, itison Customer Support, 12:10, 14/01/22
Hi,
How do you go about booking online. I have credit on my account.
ALAN, 10:44, 05/02/22
Hi Alan,
Thanks for getting in touch.
To apply your credit at our checkout, just head to itison.com. Once you’ve found the deal you’d like, select Buy Now. You can then select 'Add a gift card, promo code or itison credit' after confirming how many vouchers you'd like to buy.
You might find your code comes up automatically and you can select Use This Code. Otherwise, just type it in as it shows and select Enter Code. Your order total will update and you can continue to the payment section.
I hope this helps!
Jen, itison Customer Support, 12:12, 05/02/22
Hi how do I book this after buying voucher. I contacted hotel and they said you book your stay on the ITISON website and not direct with them.
David, 17:39, 09/02/22
Hi David,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Fiona, itison Customer Support, 09:29, 10/02/22
Hi I want to check availability for this deal for tomorrow night 19th Feb pls
15:25, 18/02/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 16:10, 18/02/22
can you chose what date you want to go?
21:43, 23/02/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Fiona, itison Customer Support, 11:06, 24/02/22
are the dates 7th of july-11th available to stay?
22:11, 23/02/22
Hi there,
Thanks for getting in touch!
I'm afraid this deal is only valid until the 31st March, so isn't available to book for July dates.
I hope this answers your question though.
Fiona, itison Customer Support, 10:48, 24/02/22