What happens if the lockdown extends and the voucher cannot be used within the set dates - would the end date for the voucher be extended?
Jon, 15:41, 23/12/20
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
A business closes or is unable to fulfil your voucher
You’re unable to use your voucher because of travel restrictions or isolating
You’ve gifted a voucher that the recipient is unable to use for the above reasons
Hi there, if I wanted to stay a Fri & Sat night, along with our 11 year old daughter & 1 well behaved dog, can you please advise the total supplement please over & above the £119 voucher? Many thanks, Julie
Thanks for getting in touch!
To stay on a Friday (extra £20) and Saturday (extra £20) night, along with 1 dog (extra £10 per night), the total additional cost will be £60.