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If I wanted to book it for 2ad and 2 children would I need to but 2 deals or just 1 deal then speak to the hotel about the children and a family room?
Mairi, 17:46, 01/07/22
Hi Mairi,
Thanks for getting in touch!
I'm happy to let you know a max of 2 children aged 12 and under are permitted with this deal. A supplementary charge of £10 per night applies, including breakfast; payable direct.
Rooms can be upgraded for a supplementary charge per room per night to a family room for £10 and a family suite for £50; payable directly to the hotel.
I hope this helps!
Wallis, itison Customer Support, 09:18, 02/07/22
If I was booking for 2 adults and 2 children plus infant would I need two deals or just call hotel
To book family suite?
18:24, 01/07/22
Hi there,
Thanks for getting in touch!
I'm afraid a max of 2 children aged 12 and under are permitted with this deal.
I hope this answers your question though.
Wallis, itison Customer Support, 09:19, 02/07/22
Hello,
I’d like to book for 1 adult 2 children, (7 and 2) can this be done with 1 voucher?
20:59, 07/07/22
Hi there,
Thanks for getting in touch!
I can confirm a max of 2 children aged 12 and under are permitted with this deal and can be used on one voucher.
I hope this answers your question though.
Jen, itison Customer Support, 10:37, 08/07/22
What dates are included in this offer
margaret, 18:20, 22/07/22
Hi Margaret,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until Friday the 30th of September 2022 and is valid to use 7 days a week; subject to availability.
I hope this helps!
Wallis, itison Customer Support, 09:22, 23/07/22
How do I go about booking for certain dates? Do I do this through the website and add my voucher code at the end?
Shareen, 19:14, 23/07/22
Hi Shareen,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Laura, itison Customer Support, 09:58, 25/07/22
I want to book 2 vouchers for this deal, for 2 night stay 2 adults. I have tried to contact hotel direct to find out if there is availability Fri & Sat 5&6th August but there is no reply. Can you please confirm if these dates are available
Diane, 17:14, 25/07/22
Hi Diane,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Fiona, itison Customer Support, 17:19, 25/07/22
What is the difference between a family room and a family suite please ?
12:39, 28/07/22
Hi there,
Thanks for getting in touch!
I'm afraid this deal has sold out and we're unable to sell any more vouchers.
We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Wallis, itison Customer Support, 12:52, 28/07/22
Is there a way to set an alert so I can be notified if this deal runs again?
Julie, 17:59, 26/08/22
Hi Julie,
Thanks for getting in touch!
I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Wallis, itison Customer Support, 11:04, 27/08/22