Coylumbridge, Aviemore, PH22 1QN
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Hello can We take our two children and dog with us , and if so do we arrange this direct with hotel please ?
Carol, 05:27, 02/12/19
Hi Carol,
Thanks for getting in touch!
I'm happy to let you know a max of 2 children are permitted; children are classed as ages 12 and under and require a supplementary charge of £10 inc breakfast and £20 inc dinner; payable directly to hotel.
Up to 2 dogs can stay for a supplement of £25 per room; payable directly to hotel.
I hope this helps!
Courtney, itison Customer Support, 09:14, 02/12/19
Have 3 children (one a baby - can this be catered for ie cots supplied
07:57, 04/12/19
Hi there,
Thanks for getting in touch!
For more information about booking with an infant, please contact The Coylumbridge Hotel Aviemore directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:15, 04/12/19
Hi there
We would like to take our 2 young sons with us- I understand there's a required supplement upgrade to the family room per night, which is fine, but wondering what the deal is with the meal supplement? Our son's are 2 and 4 and will not eat anywhere near 10 pounds for breakfast or 20 pounds for dinners worth of food each!- I note on previous deals for this hotel that the meal supplment was for children 6 years +, can you please confirm for this deal. Thanks
10:16, 04/12/19
Hi there,
Thanks for getting in touch!
I can confirm a max of 2 children are permitted; children are classed as ages 12 and under and require a supplementary charge of £10 inc breakfast and £20 inc dinner; payable directly to the hotel. These rates are set by the hotel directly and if you'd like to discuss this further you're welcome to give them a call on 0871 221 1822.
I hope this helps!
Rachael, itison Customer Support, 10:45, 04/12/19
Can we book for more that one night ?
17:21, 07/12/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases are permitted for this deal, and multiple vouchers can be used on consecutive nights; subject to availability.
i hope this helps!
Gillian, itison Customer Support, 17:24, 07/12/19
Hello Good morning, I want to know if you have availability for January 2 and 3? to be able to buy the voucher..
thanks!!
Elio, 08:37, 08/12/19
Another question, how can I get from the bus station or the Aviemore train to the hotel? ?
Elio, 08:53, 08/12/19
Hi Elio,
Thanks for getting in touch!
To check their availability and discuss getting to the hotel before buying a voucher, please contact The Coylumbridge Hotel Aviemore directly on 871 221 1822 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 10:16, 08/12/19
Hi there
I would love to buy this deal however we have 3 children. 3,4 and 6 can we not book this at all?
Minette, 20:55, 09/12/19
Hi Minette,
Thanks for getting in touch!
I'm afraid a maximum of 2 children is permitted with this voucher.
I hope this answers your question though.
Wallis, itison Customer Support, 09:29, 10/12/19
Regarding the charges for children is that per child? If we booked the 2 nights with 2 kids and wanted to include breakfast and dinner it would be an additional £120 direct to the hotel?
Victoria, 22:13, 10/12/19
Hi Victoria,
Thanks for getting in touch!
I can confirm a max of 2 children are permitted; children are classed as ages 12 and under and require a supplementary charge of £10 inc breakfast and £20 inc dinner per child; payable directly to the hotel. These rates are set by the hotel directly and if you'd like to discuss this further you're welcome to give them a call on 0871 221 1822.
I hope this helps!
Courtney, itison Customer Support, 08:35, 11/12/19
I have two kids. I want to spend two nights between December 27 ~29 or January 2~ 4. Can I reserve a family standard room for this date?
Lee, 23:02, 11/12/19
Hi Lee,
Thanks for getting in touch!
To check their availability and discuss getting to the hotel before buying a voucher, please contact The Coylumbridge Hotel Aviemore directly on 871 221 1822 and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 09:11, 12/12/19
I have two kids
I want to spend two nights between December 27~29 or January 2~ 4. Can I reserve a family standardroom for this date?
Lee, 23:07, 11/12/19
Hi Lee,
Thanks for getting in touch!
To check their availability and discuss getting to the hotel before buying a voucher, please contact The Coylumbridge Hotel Aviemore directly on 871 221 1822 and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 09:11, 12/12/19
What date does this Deal start and finish
12:08, 12/12/19
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid from Fri 29 Nov 2019 until Tue 17 Mar 2020 valid 7 days; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 12:24, 12/12/19
Can this be changed to 3 ppl? Or does my daughter have to stay at home?
Patrick, 13:33, 22/12/19
Hi Patrick,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact The Coylumbridge Hotel Aviemore directly on 0871 221 1822 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 15:12, 22/12/19
Hi, how long is this offer on for?
Kim, 14:26, 27/12/19
Hi Kim,
Thanks for getting in touch!
This offer should be available to buy for another week or so, but I can't guarantee it won't sell out before then.
I hope this helps!
Courtney, itison Customer Support, 14:29, 27/12/19
Would like to know if there is availability on 2nd January for 2 nights for 2 family rooms 2 adults and 2 kids in each room and how do we book before we purchase voucher the phone number isn’t working ?
22:02, 27/12/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact the Coylumbridge Hotel directly on 0871 221 1822 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 09:21, 28/12/19
Hi,
I am looking to buy a voucher for this stay and was wondering if it would be possible to stay the two nights of the 15th and 16th of February using option 3 of this voucher? I see that it says not valid 14-15th of February but does that only mean the night of the 14th into the 15th?
Thanks very much,
Ruth
Ruth, 18:50, 28/12/19
Hi Ruth,
Thanks for getting in touch.
I'm afraid the 15th of December is excluded from this offer.
I hope this answers your question.
Courtney, itison Customer Support, 09:30, 29/12/19
Hi,
I am looking to buy a voucher for this stay and was wondering if it would be possible to stay the two nights of the 15th and 16th of February using option 3 of this voucher? I see that it says not valid 14-15th of February but does that only mean the night of the 14th into the 15th?
Thanks very much,
Ruth
Ruth, 18:50, 28/12/19
Hi Ruth,
Thanks for getting in touch.
I'm afraid the 15th of December is excluded from this offer.
I hope this answers your question.
Courtney, itison Customer Support, 09:30, 29/12/19
Hello, there isn’t an option to do two nights without dinner - can this be done?
Many thanks
Sharon
07:54, 31/12/19
Hi Sharon,
Thanks for getting in touch.
I'm afraid we don't have an option for a two-night stay excluding dinner right now.
I hope this answers your query though.
Rachael, itison Customer Support, 09:14, 31/12/19
Good evening,
How would this work for two adults and child aged seven and child aged 13? The hotel clases a child under 15?. Were looking at option three
Thanks
20:03, 01/01/20
Hi there,
Thanks for getting in touch!
I can confirm Option 3 is £125 for a 2 night stay for two with a bottle of wine, 3 course dinner on one night, breakfast both mornings and leisure access.
A maximum of 2 children are permitted; children are classed as ages 12 and under and require a supplementary charge of £10 inc breakfast and £20 inc dinner; payable directly to the hotel.
I hope this answers your question!
Courtney, itison Customer Support, 09:36, 03/01/20
Hi, I’d like to book the two nights for me my partner and 2 children but I’m unsure how we add the kids on?
Eilidh, 09:18, 02/01/20
Hi Eilidh,
Thanks for getting in touch!
I'm happy to let you know a max of 2 children are permitted; children are classed as ages 12 and under and require a supplementary charge of £10 inc breakfast and £20 inc dinner; payable directly to the hotel when booking your stay with them.
I hope this helps!
Rachael, itison Customer Support, 09:29, 03/01/20
Can this be upgraded for a family of 4 2 adults 2 children?
heather, 10:32, 05/01/20
Hi Heather,
Thanks for getting in touch!
I'm happy to confirm a max of 2 children are permitted with this deal; children are classed as ages 12 and under and require a supplementary charge of £10 inc breakfast and £20 inc dinner; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 11:09, 05/01/20
Can you add on 3 children, all in same room for 2 nights?
What price would this be?
Thanks
Kim, 18:36, 07/01/20
Hi Kim,
Thanks for getting in touch!
I can confirm a max of 2 children permitted; children are classed as ages 12 and under and require a supplementary charge of £10 inc breakfast and £20 inc dinner; payable directly to the hotel.
I hope this answers your query though.
Rachael, itison Customer Support, 09:28, 08/01/20
Is the night of 25th January excluded ?
17:07, 11/01/20
Hi CUSTOMER_NAME,
Thanks for getting in touch!
I'm afraid this voucher excludes the 25th of January.
I hope this answers your question though.
Wallis, itison Customer Support, 09:06, 12/01/20
Hello I would be adding 1 child and 1 dog how does the supplements apply. Would I arrange this through the hotel ?
Sarah, 09:36, 12/01/20
Hi Sarah,
Thanks for getting in touch!
I'm happy to let you know a maximum of 2 children are permitted; children are classed as ages 12 and under and require a supplementary charge of £10 including breakfast and £20 including dinner. A maximum of 2 dogs are also permitted at a supplementary charge of £25 per room. Both supplements are payable directly to the hotel on arrival.
I hope this helps!
Gillian, itison Customer Support, 11:33, 12/01/20
Hi
Can I book a room on 13th February? If there is a room available I will buy the voucher.
Thanks and regards
Yuan
11:51, 13/01/20
Hi Yuan,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Coylumbridge Hotel directly on 0871 221 1822 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 11:53, 13/01/20
Hi there how do I book the hotel as they dont have a part to add the voucher code to use it
Dianne, 12:37, 14/01/20
Hi Dianne,
Thanks for getting in touch!
You should be able to check availability and make a booking immediately after buying your voucher.
If you need a hand with this, you're welcome to give us a call on 0141 223 8843.
I hope this helps!
Gillian, itison Customer Support, 13:16, 14/01/20
If I buy multiple vouchers but don’t use them all, can I get a refund for unused vouchers?
David, 06:42, 19/01/20
Hi David,
Thanks for getting in touch!
We are happy to offer a refund on any unused vouchers within 14 days of purchase.
I hope this helps!
Gillian, itison Customer Support, 09:15, 19/01/20
Hi is this available for 15th April until 17th
10:47, 19/01/20
Hi there,
Thanks for getting in touch!
I'm afraid this voucher can only be used until Tuesday 17th March 2020.
I hope this answers your question though!
Gillian, itison Customer Support, 11:04, 19/01/20
If I buy a voucher and they don’t have the dates I want can I get a refund?
00:05, 20/01/20
Hi there,
Thanks for getting in touch!
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:23, 20/01/20
Small print says not valid 14-15 feb, we were hoping to go for my birthday on Saturday 15th-16th, so is this not possible with this voucher?
Caroline, 11:15, 23/01/20
Hi Caroline,
Thanks for getting in touch.
I'm afraid the 15th of February is excluded from this deal, so vouchers can't be used on this date.
I hope you find another suitable deal!
Courtney, itison Customer Support, 11:31, 23/01/20
If I buy this deal now can I book for March 27th? Thank you
Blair, 08:58, 27/01/20
Hi Blair,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Coylumbridge Hotel directly on 0871 221 1822 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 09:08, 27/01/20
If I buy this deal and my dates are unavailable can I get a refund?
David, 20:18, 01/02/20
Hi David,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Coylumbridge Hotel directly on 0871 221 1822 and they'll be happy to discuss.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 09:54, 02/02/20
Were looking at buying this voucher for 2 nights plus diner 1 night. We will have our 18mnth old with us and possibly dog. Were looking at staying a fri and sat night but dont want to buy the voucher to find this isn't available. Can you give me an idea of availability for your fri and sat night and also the extra cost for weekend/child/dog add on please and can this be paid on arrival or booking??
Gemma, 16:03, 02/02/20
Hi Gemma,
Thanks for getting in touch!
I'm happy to let you know up to 2 children aged 12 and under are welcome to stay for a supplementary charge of £10 including breakfast and £20 including dinner, and up to 2 dogs can stay for a supplement of £25 per room.
A supplementary charge of £20 per room per night applies for any Saturday stays plus a further supplementary charge of £10 per room per night is required for all stays in March.
To check their availability before buying a voucher, please contact The Coylumbridge Hotel Aviemore directly on 0871 221 1822 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 16:22, 02/02/20
What are the dates available for this deal please
Thanks
Sarah, 12:53, 08/02/20
Hi Sarah,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Tuesday 17th March 2020, 7 days a week excluding the 14th + 15th February, subject to availability and some supplements as stated in the Small Print.
I hope this helps!
Gillian, itison Customer Support, 12:58, 08/02/20
Can the hotel confirm whether they would allow us to use this deal on a weekend with upgrade to a family bunk bed suite before voucher expires? Would be for 2 adults and 2 kids
12:06, 09/02/20
Hi there,
Thanks for getting in touch!
To discuss availability and whether an upgrade is possible, please contact The Coylumbridge Hotel directly by calling 0871 221 1822 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 13:30, 09/02/20
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Voucher is valid from Fri 29 Nov 2019 until Tue 17 Mar 2020 valid 7 days; subject to availability.
Excludes 7, 14, 25 - 26, 31 Dec 2019 and 1, 24 - 25 Jan, 14 - 15 Feb 2020.
A supplementary charge of £20 per room per night applies for any Sat stays plus a further supplementary charge of £10 per room per night is required for all stays in March.
Advance booking required. Voucher must be booked by Fri 28 Feb 2020 (we don’t want you to miss out!). All calls to booking line are charged at 13per minute plus your chosen phone company access charge.
Voucher is non-changeable and non-refundable once booked with hotel.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, check-out 11am.
Double or twin standard room available.
Rooms can be upgraded for a supplementary charge per room per night: family standard £10 or family suite £50; payable directly to hotel.
Max of 2 children permitted; children are classed as ages 12 and under and require a supplementary charge of £10 inc breakfast and £20 inc dinner; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Options 2 & 3: Include 3 course dinner from set menu; subject to change. Vegetarian, dairy and gluten / wheat free options are available. Includes a bottle of red or white wine on arrival. Option 3: Dinner is on one night only.
Includes leisure access to the gym, sauna and pool. Children must be accompanied by an adult at all times in the pool. Please note there is no lifeguard on duty. Towels can be rented for £1 per towel per day.
Max of 2 dogs permitted at a supplementary charge of £25 per room; payable directly to hotel.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.