Available for home delivery or collect in-store
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Hi can this be delivered to Aberdeen and how much would it cost
Vicki, 12:35, 14/11/18
Hi Vicki,
Thanks for getting in touch!
I can confirm this offer is valid for delivery in Aberdeen.
I hope this helps!
Rachael, itison Customer Support, 14:16, 14/11/18
Hi. Do you know if you are able to freeze the contents of the pack?
Hazel, 09:27, 15/11/18
Hi Hazel,
Thanks for getting in touch!
I'm happy to let you know all products are suitable for freezing, and details of this will be included on the package label.
I hope this helps!
Ruth, itison Customer Support, 10:01, 15/11/18
Is this available for delivery uk wide?
16:57, 16/11/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is available UK wide.
As the products are made to order it will take a day for manufacturing, then 24 hour delivery to UK mainland; please note, deliveries to Aberdeen and outwith UK mainland will take 48 hours.
I hope this helps!
Rachael, itison Customer Support, 10:38, 17/11/18
Do I need to book a collection date and what is the last date for collection? Ann.
20:09, 16/11/18
Hi Ann,
Thanks for getting in touch!
I can confirm this voucher is valid until Saturday 12th January 2019 and must be redeemed online by this date; subject to availability.
Available for home delivery (P&P £4.99 per item) or collect in-store (free).
I hope this helps.
Rachael, itison Customer Support, 11:16, 17/11/18
is the food frozen?
Laura, 09:32, 17/11/18
Hi Laura,
Thanks for getting in touch!
I can confirm the products are made fresh to order and it will take a day for manufacturing, then 24 hour delivery to UK mainland.
I'm happy to let you know all products are suitable for freezing, and details of this will be included on the package label.
I hope this helps!
Rachael, itison Customer Support, 11:50, 17/11/18
Can this be delivered to the outer Hebrides (HS7 postcode)?
Thanks
Catherine, 00:03, 19/11/18
HI Catherine,
Thanks for getting in touch!
I've double checked with William Robertson & Sons Ltd and they've let me know they sadly can't deliver to the Outer Hebrides.
I hope this answers your query.
Ruth, itison Customer Support, 17:41, 19/11/18
Hi there. I really don’t like haggis at all. Is there anyway to substitute the haggis products for something else?
Thanks
Lisa
20:30, 19/11/18
Hi Lisa,
Thanks for getting in touch.
I can confirm this deal is valid for the Christmas pack and I'm afraid products can't be substituted.
I hope this answers your question.
Rachael, itison Customer Support, 09:33, 20/11/18
Hi it says delivery £4.99 per item is that per order or individual items
21:25, 20/11/18
Hi there,
Thanks for getting in touch!
I can confirm P&P is £4.99 per food pack, or free to collect in-store.
I hope this helps!
Courtney, itison Customer Support, 09:21, 21/11/18
Is delivery for whole package or per item ie Christmas package complete
mark, 11:16, 27/11/18
Hi Mark,
Thanks for getting in touch!
I can confirm P&P is £4.99 per food pack, or free to collect in-store.
I hope this helps!
Rachael, itison Customer Support, 11:31, 27/11/18
Will be able to deliver to Glasgow on 19 dec
Maggie, 15:01, 05/12/18
Hi Maggie,
Thanks for getting in touch!
I'm happy to let you know delivery can take a maximum of 3 working days and the last delivery date before Christmas will be Wednesday 19th December 2018.
I hope this helps!
Ruth, itison Customer Support, 15:20, 05/12/18
Hi,
It states delivery is £4.99 per item. Does that mean per Christmas pack rather than £4.99 for each steak pie and another £4.99 for bon bons etc?
Diane, 10:47, 08/12/18
Hi Diane,
Thanks for getting in touch!
I can confirm P&P is charged at £4.99 per food pack, or free to collect in-store.
I hope this helps!
Courtney, itison Customer Support, 10:00, 09/12/18
Hi. How do u redeem voucher and pick delivery date?
Carol, 20:01, 09/12/18
Hi Carol,
Thanks for getting in touch!
Once you've bought this deal you'll receive a voucher with a unique code and full booking instructions.
I hope this helps!
Courtney, itison Customer Support, 09:15, 10/12/18
Hi There, quite interested in this offer but it state £4.99 p&p per item so does this mean that the total cost of delivery for this offer would be £44.91 or is it just £4.99 per Christmas food pack?
Thanks
Beverley
Beverley, 11:29, 10/12/18
Hi Beverley,
Thanks for getting in touch!
I'm happy to confirm the £4 P&P charge is per pack rather than per item in the pack.
I hope this helps!
Gillian, itison Customer Support, 11:40, 10/12/18
Hi there who do u contact for arranging home delivery of this purchase.... I have already purchased... thanks
Ckerrigan, 19:14, 18/12/18
Hi there,
Thanks for getting in touch!
Once you've bought this voucher you'll receive a unique voucher with full instructions on arranging delivery.
I hope this helps but if you need a further hand please contact support@itison.com.
Courtney, itison Customer Support, 09:14, 19/12/18
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Christmas food pack from William Robertson and Sons Ltd
Voucher is valid until Sat 12 Jan 2019; subject to availability.
Available for home delivery (P&P £4.99 per item) or collect in-store (free).
Maximum delivery: 3 working days.
Last delivery date before Christmas will be Wed 19 Dec 2018 and first delivery date after New Year will be Tue 8 Jan 2019; subject to change.
Multiple voucher purchases permitted.
As the products are made to order it will take a day for manufacturing, then 24 hour delivery to UK mainland; please note, deliveries to Aberdeen, Inverness and outwith UK mainland will take 48 hours or may not be suitable for delivery. Please contact William Robertson & Sons for any delivery enquiries.
If your order is incorrect or damaged, please call or email William Robertson & Sons Ltd and they will do their utmost to rectify the issue as quickly as possible.
William Robertson and Sons Ltd reserve the right to inspect any goods reported as defective, provided that the goods are within the use by date. If the goods are found to be faulty, please refer to our refund policy.
Full terms and conditions can be viewed here.
This item is non-refundable and we encourage you to check your goods upon receipt.
The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.
Images used for illustrative purposes only.