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is it possible to get pizza instead of one burger
Bill, 10:46, 03/10/20
Hi there,
Thanks for getting in touch!
I'm afraid this deal is for burgers and drinks only, but you're welcome to contact Monterey Jack's directly and they'll be happy to advise whether it's possible to switch to pizza for a supplementary charge.
I hope this helps!
Gillian, itison Customer Support, 10:59, 03/10/20
Hi can it be used in Coatbridge / airdrie restaurant
09:26, 06/10/20
Hi there,
Thanks for getting in touch!
I'm afraid this voucher is valid to use in their Glasgow City Centre, Hamilton or Falkirk locations only.
I hope this answers your question though.
Wallis, itison Customer Support, 10:16, 06/10/20
I’ve got £32 credit can I use it on this deal?
18:50, 10/10/20
Hi there,
Thanks for getting in touch!
I’m sorry you're having trouble using your credit.
To apply this at our checkout, just head to www.itison.com. Once you’ve found the deal you’d like, select Buy Now. You can then Add a Gift Card or Promo Code after confirming how many vouchers you'd like to buy.
You might find your code comes up automatically and you can select Use This Code. Otherwise, just type it in as it shows in your email from us, and select Enter Code. Your order total will update and you can continue to the payment section.
I hope this helps!
Gillian, itison Customer Support, 09:21, 11/10/20
Is it valid for takeaway?
tom, 15:01, 22/10/20
Hi Tom,
Thanks for getting in touch!
I can confirm this voucher is valid for sit-in only.
I hope this helps!
Courtney, itison Customer Support, 17:40, 22/10/20
I thought we were on a lockdown with restaurants? How does this work if it’s purchased?
19:43, 29/10/20
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid until Thur 26 Nov 2020 so hopefully, restaurants will re-open before then to allow you to use your voucher.
I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase and we've recently introduced our itison guarantee which you can read more about by heading to https://www.itison.com/pages/guarantee
I hope this helps!
Rachael, itison Customer Support, 09:54, 30/10/20