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When do you have to use the voucher before
Shirley, 08:44, 18/03/18
Hi there,
Thanks for getting in touch!
This particular offer is valid until Sat 30 Jun 2018, and can be used 7 days a week; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:39, 18/03/18
How do you go about staying at the hotel overnight ?
Nerissa, 19:21, 18/03/18
Hi Nerissa,
Thanks for getting in touch!
This deal is valid for a spa day for two with a spa treatment each and afternoon tea at Bannatyne Spa in Falkirk, Edinburgh or Dunfermline only.
If you'd like to discuss organising a stay in one of the Bannatyne Hotels, you're welcome to pop over to https://www.bannatyne.co.uk/hotel to do so directly.
I hope this helps!
Ruth, itison Customer Support, 09:15, 19/03/18
re the special offer of a spa day for 2 people at a cost of £59 is the purchase of spa bag including slippers etc complusory or can one bring one own things? Looking forward to hearing from you.
Janet, 17:25, 23/03/18
Hi Janet,
Thanks for getting in touch!
I'm happy to let you know you're welcome to take your own robe, towel and slippers along on the day.
I hope this helps!
Ruth, itison Customer Support, 09:18, 25/03/18
The add says 18+ only, is this to buy or attend as the voucher would be used by my wife and 11 year old princess.
Leigh, 20:06, 29/03/18
Hi Leigh,
Thanks for getting in touch.
Sorry, this offer is valid for over 18’s to use only.
We've some great deals in the pipeline though and may have something similar that's more suitable for them in the near future.
Jenny, itison Customer Support, 09:25, 30/03/18
Hi there, is there any offers for one person to try
Sheila, 08:29, 01/04/18
Hi Sheila,
Thanks for getting in touch!
I'm afraid these vouchers are for two people only.
I hope this answers your question though!
Gillian, itison Customer Support, 11:49, 01/04/18
Hi can you use this at Edinburgh fort kinnaird ?
09:27, 03/04/18
Hi there,
Thanks for getting in touch!
I'm afraid this voucher can't be used at Fort Kinnaird, but it can be used at Bannatyne Spa Newcraighall, 89 Newcraighall Road, Musselburgh, EH21 8RX, or at Falkirk or Dunfermline.
I hope this helps!
Gillian, itison Customer Support, 09:38, 03/04/18
Just wondering if this deal covers Dumfries at all . Thanks
13:22, 03/04/18
Hello,
Thanks for getting in touch.
The voucher can be used at the Dunfermline, Newcraighall Edinburgh or Falkirk venues only.
I hope this helps!
Jenny, itison Customer Support, 13:24, 03/04/18
Can you tell me how much it costs to buy a spa bag and which bannatyne in edinburgh is this offer for . Thank you .
19:27, 03/04/18
Hi there,
Thanks for getting in touch!
This voucher is valid to use at Bannatyne Spa Newcraighall
89 Newcraighall Road, Musselburgh, EH21 8RX.
For further detail on the spa bag including costs, please contact the hotel directly.
I hope this helps!
Jen, itison Customer Support, 09:23, 04/04/18
Hi, where do you find out availability for this deal, or do you have to phone Hotel direct?
16:52, 04/04/18
Hello,
Thanks for getting in touch.
All booking instructions will be on your voucher after purchase - if you're unable to secure the booking of your choice, a full refund can be requested within 14 days of buying the voucher.
I hope this helps!
Jenny, itison Customer Support, 16:57, 04/04/18
Hi there, is it possible to get any vegan options for the afternoon tea? Thanks!
Row, 18:45, 04/04/18
Hello,
Thanks for getting in touch.
Bannatyne Spa have advised they can offer vegan options - please ensure this request is highlighted at the time of booking.
I hope this helps!
Jenny, itison Customer Support, 09:42, 05/04/18
Is it £59 for two ??
09:58, 07/04/18
Hi there,
Thanks for getting in touch!
I'm happy to confirm the £59 voucher is for two people.
I hope this helps!
Gillian, itison Customer Support, 10:29, 08/04/18
How much is it for the robes,slippers etc.
stacey, 22:28, 11/04/18
Hi Stacey,
Thanks for getting in touch!
Spa bags which include a robe, towel and slippers are available, and to discuss the cost of these you're welcome to give Bannatyne Spa a wee call on 0844 477 4777 and they'll be happy to advise further.
Enjoy your spa day!
Ruth, itison Customer Support, 08:56, 12/04/18
Can you give me the details of which Edinburgh spa the offer covers
Wendy, 10:00, 13/04/18
Hello Wendy,
Thanks for getting in touch.
The Edinburgh spa is based at 89 Newcraighall Road, Musselburgh, EH21 8RX.
I hope this helps!
Jenny, itison Customer Support, 10:11, 13/04/18
How do I book this deal?
02:13, 26/01/23
Hi there,
Thanks for getting in touch!
I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Lucy, itison Customer Support, 08:28, 26/01/23
Hi has this deal been sold out or are there still some available
13:00, 06/02/23
Hi there,
Thanks for getting in touch!
I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Caitlin, itison Customer Support, 13:12, 06/02/23