Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Can you use two vouchers on one visit? I’d like to book the £19 but also use the £9 voucher a second game if possible?
Lois, 17:57, 05/10/20
Hi there,
Thanks for getting in touch.
I can confirm multiple voucher purchases are permitted. If you'd like to discuss the possibility of using these for consecutive games you are welcome to contact Bowlarama directly on 01415531100 and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 09:26, 06/10/20
Due to current new lockdown restrictions in Glasgow, is it possible to extend the life of the vouchers, a February expiry date seems a bit too soon.
Norah, 09:43, 18/11/20
Hi there,
Thanks for getting in touch.
I'm afraid we can't guarantee the validity period of vouchers will be extended past their original expiry dates.
I hope this answers your question, though.
Courtney, itison Customer Support, 12:38, 18/11/20
The website for this place says they are not opening until Glasgow is in tier 1. So what happens if it expires before they decide to open again.
17:40, 29/03/21
Hi there,
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps.
Rachael, itison Customer Support, 09:41, 30/03/21
If I buy 2 vouchers can I use the same time - 2 adults & 2 kids
12:41, 05/05/21
Hi there,
Thanks for getting in touch!
I can confirm multiple voucher purchases are permitted and a max of 6 people per group will be allowed.
I hope this helps!
Rachael, itison Customer Support, 13:36, 05/05/21
can i buy voucher for 3 people?
07:50, 24/05/21
Hi there,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Bowlarama directly on 01415531100 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:43, 24/05/21
Is this offer still on as says feb 2021
Ali, 19:39, 26/08/21
Hi Ali,
Thanks for getting in touch!
I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Wallis, itison Customer Support, 09:17, 27/08/21