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Bread making box delivered

UK delivery - £4.99 P&P

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Bread baking box, Bakers Annual Cookbook & apron delivered from Britain Loves Baking; inc. all the ingredients you need to make focaccia, French baguettes, Tuscan polenta and walnut sultana & cinnamon bread - save 55%

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Questions and answers

Hi, what is the expiry date on the bread ingredients please, thanks?

Daniela, 21:03, 09/02/21

Hi Daniela,

Thanks for getting in touch!

I can confirm the ingredients last 6o to 90 days.

I hope this helps!

Jen, itison Customer Support, 12:23, 10/02/21

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Is there any way I can purchase this as a gift for delivery to the recipient, but for me to pay postage rather than them?

Anna, 07:53, 12/02/21

Hi Anna,

Thanks for getting in touch!

I’m happy to let you know P&P is paid for when redeeming your voucher with Britain Loves Baking, but you're welcome to complete the order on behalf of your recipient so they don't need to cover the cost.

I hope this helps!

Wallis, itison Customer Support, 08:35, 12/02/21

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Hi, I’m purchasing this as a gift. Is the confirmation email automatically sent to myself?
Could I send them the voucher code and they could place the order with the Company directly?

08:40, 12/02/21

Hi there,

Thanks for getting in touch.

I can confirm this will be sent to you after purchase but you can still gift it from your account on our website. To view your order, just head to itison.com/my/complete_orders

Select Give this Voucher as a Gift, and you’ll be asked to enter your name, your recipient’s name, and a gift message.

If you want to print the voucher to give as a gift, select Save Gift and then Print Voucher. Your message should show at the top of the voucher, and you can select Print to go ahead.

If you’d rather email the voucher to your recipient, just enter their email address before selecting Save Gift. It’ll be sent to them right away.

I hope this helps!

Rachael, itison Customer Support, 09:35, 12/02/21

Perfect thank you !

10:06, 13/02/21

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I purchased this yesterday and now trying to arrange delivery.

Every time I put the code in the cursor just spins but won't move on.

Left it on overnight and still not processed this morning.

Nicola, 13:12, 14/02/21

Hi Nicola,

Thanks for getting in touch.

If you need help completing your order, just drop us a line at support@itison.com directly and we'll be happy to lend a hand!

Gillian, itison Customer Support, 09:00, 15/02/21

thanks will do

Nicola, 10:46, 15/02/21

Hi Nicola , I was wondering how you resolved this as it happening for me also ..since I bought it this morning..thanks amy

Amy, 20:48, 15/02/21

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Are the bread ingredients ok for vegans ?

Susan, 09:31, 15/02/21

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Trying to use voucher but it’s just saying to many attempts over & over is the site down ?

Amy, 12:38, 15/02/21

Hi Amy,

Thanks for getting in touch.

If you need help completing your order, just drop us a line at support@itison.com directly and we'll be happy to lend a hand!

Rachael, itison Customer Support, 12:40, 15/02/21

Thanks for getting in touch. Your case ID is #726718.

We're really sorry we're currently slower to reply to emails than usual - currently 5+ days - whilst
5days + is no help when I wish to gift it to a friend today thanks

Amy, 14:49, 15/02/21

Still No help in 7 days ..unbelievably

Amy, 08:33, 22/02/21

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Hi there,
If I buy this voucher do I then order via the Britain Loves Baking website. I looked on their website but when I checked postcode (Edinburgh) it says they don't deliver to that area. Thanks inda.

16:30, 15/02/21

Hi Inda,

Thanks for getting in touch.

I can confirm you'll be able to redeem your voucher by clicking the link on the voucher after purchase.

UK P&P is available at £4.99 (exc. Highlands & Islands and AB31-36, AB38, AB41-45, AB55-56, FK17-21, KA27-28 & PA20-78)

If you need help completing your order, just drop us a line at support@itison.com directly and we'll be happy to lend a hand!

Rachael, itison Customer Support, 17:05, 15/02/21

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Day 2 still can’t redeem voucher on site ..and no help at all from itison !

Amy, 09:49, 16/02/21

Hi Amy,

Thanks for getting in touch.

My colleague has picked up your email and is looking into this for you just now, and she'll be back in touch with you directly as soon as she has an update.

I hope this helps in the meantime.

Wallis, itison Customer Support, 10:33, 16/02/21

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Is there gluten free choices please

11:22, 16/02/21

Hi there,

Thanks for getting in touch!

I'm afraid gluten-free options aren't available with this deal.

I hope this answers your question though.

Wallis, itison Customer Support, 12:06, 23/02/21

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I bought a voucher paid the postage. Got the FedEx tracking number etc. I have just received an email from the company to say they don't deliver to KY16 !!

judith, 17:55, 16/02/21

Hi Judith,

Thanks for getting in touch, although I'm sorry for the disappointment on this occasion.

A refund has been issued for your order and we've also sent an email to you directly to confirm.

If there's anything else I can lend a hand with though, just let me know.

Wallis, itison Customer Support, 12:37, 17/02/21

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Hi I'm trying to place my order on their website but it won't accept the code.

I've emailed them and asked how to pay and they have asked me to pay again at full price of 44pounds and claim it back.

I'm really not happy with this at all.

Please can you advise, ive sent an email and attached a screenshot of the messages.

Michelke

michelle, 19:35, 17/02/21

Hi Michelle,

Thanks for getting in touch!

I can see our Customer Support team have replied to your email now.

I hope this helps!

Jen, itison Customer Support, 10:47, 18/02/21

I've just been charged 44pounds on their website.
I've emailed asking for a refund, I put the code in as requested.
If I dont have a refund by Monday, I would like my money back from itison. I've now paid 64ppunds all in.

michelle, 20:12, 26/02/21

Hi Michelle,

Thanks for getting in touch.

I'm sorry to hear you've had trouble placing an order with Britain Loves Baking. If they've not returned to your query yet please email support@itison.com and we'll be happy to lend a hand.

I hope this helps!

Courtney, itison Customer Support, 09:35, 01/03/21

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • Bread baking box
  • UK P&P £4.99 (exc. Highlands & Islands and AB31-36, AB38, AB41-45, AB55-56, FK17-21, KA27-28 & PA20-78)

Small print

Voucher is valid until Fri 30 Apr 2021; subject to availability.

Multiple purchases permitted; max 3 voucher per person.

UK P&P £4.99 (exc. Highlands & Islands and AB31-36, AB38, AB41-45, AB55-56, FK17-21, KA27-28 & PA20-78)

Maximum delivery: up to 10 working days. This may vary due to COVID-19 restrictions.

Vouchers cannot be used in conjunction with any other discount or offer.

This item is non-refundable and we encourage you to check your goods upon receipt.

The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.

Images used for illustrative purposes only.