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Hi there....I want to buy an Afternoon Tea voucher for the Brisbane House Hotel in Largs, as part of a friend's Christmas present, Can you tell me if the voucher will be extended should the Covid restrictions still be in place, please? Many thanks.
Kind regards,
Morag
Morag, 15:45, 20/11/20
Hi Morag,
Thanks for getting in touch!
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps.
Wallis, itison Customer Support, 10:18, 23/11/20
When does the voucher for afternoon tea expire??? Thanks.
13:14, 01/02/21
Hi there,
Thanks for getting in touch!
I can confirm the weekday options are valid until Monday 31st May 2021, Monday - Friday 2pm - 5pm, subject to availability.
The Saturday options are valid until Saturday 29th May 2021, Saturdays only 2pm - 5pm, subject to availability and excludes Sunday - Friday.
I hope this helps!
Jen, itison Customer Support, 13:53, 01/02/21