Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Does this deal include tea or coffee?
08:56, 17/09/21
Hi there,
Thanks for getting in touch!
I'm happy to confirm afternoon tea includes your choice of tea or coffee.
I hope this helps!
Courtney, itison Customer Support, 09:30, 17/09/21
Can you confirm availability before booking? Thanks
Lesley, 11:23, 17/09/21
Hi Lesley,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Brisbane House Hotel directly on 01475 687 200 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 11:42, 17/09/21
Can I take the bottle of Prosecco home instead of drinking it with my afternoon tea as I’ll be driving
16:33, 18/09/21
Hi there,
Thanks for getting in touch!
I'm afraid the bottle does come with the afternoon tea but to discuss with further, please contact Brisbane House Hotel directly by calling 01475 687 200 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:46, 20/09/21
Hi there, I’m wanting to buy the afternoon tea for two, but a third person is wanting to join. Would I need to pay extra? Many thanks
Beth, 00:04, 20/10/21
Hi Beth,
Thanks for getting in touch!
Many of our providers are happy to accommodate a third person however please note our prices and discount for this deal are based on 2 or 4 people.
You are welcome to contact the venue directly to ask about the possibility of a third person joining on 01475 687 200 however we are not able to offer a voucher for 3 people for this deal.
I hope this helps!
Hannah, itison Customer Support, 10:39, 20/10/21
HI. WE ARE BOOKED WITH 4 OTHER FRIENDS I WOULD LIKE TO BOOK AFTERNOON TEA FOR US WHILE WE ARE THERE.OUR DATE IS SUNDAY14th MONDAY15th OVERNIGHT. AFTERNOON TEA MAYBE ON THE MONDAY AFTERNOON WAS GOING TO BUY ON ITISON BUT NEED TO MAKE SURE WE ARE ABLE TO GET THOSE DATES
23:26, 26/10/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Brisbane House Hotel directly on 01475 687 200 and they'll be happy to discuss.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Sandy, itison Customer Support, 12:42, 27/10/21