Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi. Looking to book this offer and it’s only letting me book for the week beginning 3rd, will other dates be available later or have I missed out on other dates already? Thanks
Hazel, 11:02, 09/07/18
Hi Hazel,
Thanks for getting in touch.
All date options are available to select at the check-out after clicking Buy Now. If you're unable to see the pop up box to select the dates of your choice, it may be the device you're using isn't compatible with the website & we'd recommend trying from another device.
I hope this helps!
Jenny, itison Customer Support, 11:07, 09/07/18
Hi is it possible to buy two adults and one child for the camera obscura thanks
17:09, 11/07/18
Hello,
Thanks for getting in touch.
Multiple voucher purchases are permitted for this offer, please just make your voucher selection at the check-out.
I hope this helps!
Jenny, itison Customer Support, 17:18, 11/07/18
Is this offer only fir night time ?
As I’ve 2 adults and 2 children looking to do to this during the day time
Kenny, 09:58, 26/07/18
Hi Kenny,
Thanks for getting in touch!
I can confirm this particular deal is for evening tickets only.
I hope this helps.
Ruth, itison Customer Support, 10:15, 26/07/18
Hi I just went to purchase tickets for Camera obscura but it doesn’t give me the option to select a date like stated in the small print
07:40, 02/08/18
Hi there,
Thanks for getting in touch!
Bookings aren't arranged at the point of purchase, but once you've bought this deal you'll receive a unique voucher with full booking instructions.
I hope this helps!
Courtney, itison Customer Support, 09:02, 02/08/18
Thanks ok but it does say on the ticket you go to purchase valid for this date specifically
09:20, 02/08/18
Hi there,
Thanks for getting back in touch.
I'm really sorry for my mistake, but I can confirm each voucher is valid for a certain date only. These dates can be viewed at the check out stage.
I hope this clears things up for you.
Courtney, itison Customer Support, 09:48, 02/08/18
Hi .. I read the ask a question section before purchasing and I had understood that we had to book, however voucher says we do not need to book in advance. We can only attend on 17th August and I am now concerned we may not get this date. How do we know availability and do we in fact have to book after All? Thanks.
Evelyne, 16:12, 08/08/18
Hi there,
Thanks for getting in touch!
I'm sorry for any confusion caused, but I can confirm no advance booking is required for this particular offer. If the voucher you've bought is valid to use from 17th - 23rd Aug then you'll be able to attend on your chosen date.
I hope this helps!
Courtney, itison Customer Support, 16:35, 08/08/18
Trying to buy this deal but it won't let me. Not saying sold out.
Carolyn, 21:46, 26/05/22
Hi Carolyn,
Thanks for getting in touch!
I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Caitlin, itison Customer Support, 11:28, 27/05/22