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what if you got voucher and dates dont suit you will money not come out your account
07:29, 01/02/12
Hi there!
Thanks very much for getting in touch!
The itison refund policy is as follows: You may obtain a full, no questions asked refund within 7 working days from teh date of purchase (unless your voucher has been redeemed).
Outwith this period there must be serious fault or misguidance on behalf of the deal provider in order to obtain a refund. All bookings are subject to availability and will be issued by the deal provider on a 1st come, 1st served basis.
Should you need any further help with your voucher purchases please do not hesitate to get in touch at support@itison.com.
I hope this has helped - enjoy your cruise!
Jenny @ itison
Jenny, itison Customer Support, 09:14, 01/02/12
How can i check suitable dates before buying voucher?
13:17, 01/02/12
Hi there!
Thanks for your query!
You can contact Cameron House Hotel direct on 01389 722508, 9am-5pm any day of the week, if you require further details.
I hope this has helped!
Jenny @ itison
Jenny, itison Customer Support, 16:25, 01/02/12
Does this include an overnight stay ?
15:55, 01/02/12
Hello there!
Thank you for getting in touch!
This Daily Deal is for a 90min Champagne Cruise on the Celtic Warrior for 2 with champagne, and the option to further purchase a leisure pass each to the Cameron Club located at Cameron House.
An overnight stay is, unfortunately, not included with this deal, however you can purchase this direct from Cameron House Hotel.
I hope this has helped - enjoy your day!
Jenny @ itison
Jenny, itison Customer Support, 16:29, 01/02/12
Hi
I purchased a deal at the Glasgow Crown Plaza last night, however someone had put in a prank email address and now I cannot find my voucher. I look forward to your response.
Jim
18:40, 01/02/12
Hi Jim,
Thanks for getting in touch, though I am sorry to hear you have not yet received your voucher.
I will look into this for you and get in touch directly via email.
Kind Regards,
Danielle @ Itison
Danielle, itison Customer Support, 09:28, 02/02/12
Oh no, I am gutted - have come on to buy the cruise only but you only have the cruise and leisure deal left.... We are going to stay at the Lodges at Cameron House in March and get access to the leisure facilities anyway so no point in buying that! Any chance that more Cruise only deals will be released? Thank you! x
Lynne, 12:23, 02/02/12
Hi Lynne,
We have released further cruise deals today, however these are of a limited number so please be quick to secure your voucher!
Kind regards,
Jenny @ itison
Jenny, itison Customer Support, 09:51, 03/02/12
Hi
As luck would have it I have a night booked at Cameron House so this would be a fabby thing to do while there! Do you know what times the cruises are? I wouldn't want to have to hurry through breakfast and check out early!
Claire, 09:09, 03/02/12
Hi Claire!
Thanks very much for getting in touch!
The cruises run Monday - Friday, 10am or 1pm; subject to availability. You can contact Cameron House Hotel direct on 01389 722508, 9am-5pm any day of the week, if you require any further details.
Hope this has helped - enjoy your stay!
Jenny @ itison
Jenny, itison Customer Support, 09:24, 03/02/12
Hi I would love to purchase the cruise. Could my partner and I take our 3 year old daughter? Would we be charged extra and if so how much extra? Thanks
Anna, 19:16, 03/02/12