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If I bought more than one A3 framed print, would the post and packing cost be per print? Thanks.
Selena, 19:11, 13/01/21
Hi Selena,
Thanks for getting in touch.
I can confirm P&P is charged per item, so two vouchers would incur two postage charges.
I hope this answers your question, though.
Courtney, itison Customer Support, 09:38, 14/01/21
A2, does the canvas come stretched on a frame or has to be done on receipt?
The A3 size, is there a choice of frame?
Anne, 12:12, 20/01/21
Hi Anne,
Thanks for getting in touch!
I can confirm all prints are professionally hand stretched and positioned onto the frame and supplied with plastic spacer bar inserts.
I can confirm you can choose your frame when editing your picture.
I hope this helps!
Jen, itison Customer Support, 13:52, 20/01/21
Ordered 2 prints 12th January and still waiting . I tried calling number and got message box, sent email no reply .
Please organise a refund for me
09:48, 12/02/21
Hi there,
Thanks for getting in touch.
I'm really sorry to hear your order is taking longer to arrive than expected. I'd recommend contacting info@colourhouseprint.com directly and they'll be able to check the status of your order.
If you're still having trouble please email support@itison.com and we'll be happy to lend a hand.
I hope this helps!
Courtney, itison Customer Support, 11:00, 12/02/21