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Can I upgrade it just now for the supplement charge?
Or does it have to be done when booking
Jillian, 13:31, 04/12/19
Hi Jillian,
Thanks for getting in touch!
I can confirm all supplements are payable directly to the the Carlton Hotel on arrival. Just let them know what you'd like when you make your booking.
I hope this helps!
Gillian, itison Customer Support, 14:43, 04/12/19
Is this voucher valid for the 26th December?
Lewis, 23:22, 14/12/19
Hi Lewis,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact the Carlton Hotel directly on 01292 476 811 and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 09:34, 15/12/19
When is this deal available to what date ?
Annabel, 11:56, 11/01/20
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid until Tue 31 Mar 2020, valid 7 days a week; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 13:09, 11/01/20
Can I have an adapted room,preferably on the ground floor??
Peter, 20:15, 11/01/20
Hi Peter,
Thanks for getting in touch!
To check their availability of an adapted room before buying a voucher, please contact Carlton Hotel directly on 01292 476 811 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 09:11, 12/01/20
hi we purchesed a £69 deal for the carlton hotel prestwick on the 28th of november but cant seem to find the voucher to print of thanks
Francis, 20:03, 13/01/20
Hi Francis,
Thanks for getting in touch!
I'm sorry you can't find your voucher, but you're welcome to give us a call on 0141 223 8843 and we'll be happy to help you track it down.
I hope this helps!
Gillian, itison Customer Support, 09:04, 14/01/20
Where’s the code?
19:54, 25/01/20
Hi there,
Thanks for getting in touch!
Once you buy this deal you'll receive a unique voucher code with full booking instructions.
I hope this helps!
Courtney, itison Customer Support, 09:04, 26/01/20