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Hi, is it £15pp dinner allowance on both nights of a 2 night stay?
paul, 09:59, 02/09/20
Hi Paul,
Thanks for getting in touch!
I can confirm the dinner allowance is for the first night only.
I hope this helps!
Jen, itison Customer Support, 12:15, 02/09/20
Hi
Is the parking included and free for both nights ie the duration of the stay
Sandra, 17:04, 02/09/20
Hi Sandra,
Thanks for getting in touch.
I'm happy to confirm this deal includes parking for the duration of your stay.
I hope this helps!
Courtney, itison Customer Support, 17:08, 02/09/20
If, in relation to COVID-19 we are unable to travel prior to the end date of the voucher are we eligible for a refund?
Helen, 09:19, 02/10/20
Hi Helen,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact Cedar Court Hotel directly on 01423 858 585 and they'll be happy to discuss.
I hope this helps.
Gillian, itison Customer Support, 09:37, 02/10/20
Do you offer a refund on this voucher if we cannot travel due to covid? I have spoken to the hotel and they are happy to move our dates but I would like to confirm if there is a refund offer on the voucher please?
Helen
Helen, 10:54, 06/10/20
Hi Helen,
Thanks for getting in touch!
I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase.
I hope this helps!
Wallis, itison Customer Support, 12:51, 06/10/20