Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
How long is bike tour
Karen, 08:19, 05/03/22
Hi Karen,
Thanks for getting in touch!
I'm pleased to confirm that option one (Edinburgh or South Queensferry) has an approximate duration of 1 hour and option two (Stirling, Perth or North Queensferry) and three (Callander or Loch Lomond) have an approximate duration of 1 hour and 10 minutes.
I hope this helps!
Laura, itison Customer Support, 11:16, 05/03/22
How long will this offer be available on it is on?
Wendy, 15:02, 30/03/22
Hi Wendy,
Thanks for getting in touch!
I'm happy to let you know this deal should be available for another few weeks; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 17:27, 30/03/22
This is for 2 people ? 3 includes the driver ?
Marion, 20:29, 08/05/22
Hi Marion,
Thanks for getting in touch!
I'm happy to let you know this voucher is for two guests, and a chauffeur will drive you both on the trike.
I hope this helps!
Caitlin, itison Customer Support, 10:16, 09/05/22
This take 2 people ? Or 1 include if the driver ? Thank you
Marion, 20:31, 08/05/22
Hi Marion,
Thanks for getting in touch!
I'm happy to let you know this voucher is for two guests, and a chauffeur will drive you both on the trike.
I hope this helps!
Caitlin, itison Customer Support, 10:17, 09/05/22
Do
You have availability Saturday 28th may
12:13, 09/05/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
Please note that a supplementary charge of £40 is required for Saturday and Sunday tours; payable directly.
I hope this helps!
Caitlin, itison Customer Support, 15:27, 09/05/22
My elderly mum is visiting 28 of July and this could be a last kick of the wheels for her. If I booked might you have availability in Edinburgh ?
Sheena, 22:08, 23/06/22
Hi Sheena,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Laura, itison Customer Support, 09:59, 24/06/22
i AM STAYING AT THE INN IN CHARLESTOWN AND WAS LOOKING FOR SOME INFORMATION ON THE TRICK TOUR , WHERE WOULD WE GET PICKED UP AND WHERE WOULD WE BE TRAVELING TO . IT WOULD BE ON THE FRIDAY 2ND SEP
joe, 10:47, 05/07/22
Hi Joe,
Thanks for getting in touch!
For information on the tour before buying a voucher, please contact Trike Tours Scotland directly and they'll be happy to discuss. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Wallis, itison Customer Support, 12:04, 05/07/22
where in south queensferry do you get picked up from
joe, 12:46, 10/07/22
Hi Joe,
Thanks for getting in touch!
I can confirm the meeting place will be confirmed at time of booking.
I hope this helps.
Jen, itison Customer Support, 12:56, 10/07/22