Social Bite Scotland
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Does all the money go to the charity and is it all used solely for the people who need it
susan, 10:42, 08/12/22
Hi Susan,
Thanks for getting in touch!
I'm happy to let you know all money goes directly to the charity, and is used either for a Christmas dinner for a homeless person or to buy homeless children, families and individuals a gift this Christmas.
I hope this helps!
Fiona, itison Customer Support, 11:37, 08/12/22
How does this Itison voucher work? How does the money get to Social Bite?
Joan, 10:44, 08/12/22
Hi Joan,
Thanks for getting in touch!
I'm happy to let you know don't need to do anything else once you buy the voucher - your donation goes straight to Social Bite.
We simply issue a voucher as confirmation of your donation, and in case you made the donation as a stocking filler for someone else.
I hope this helps!
Fiona, itison Customer Support, 11:38, 08/12/22
Is there a Glasgow Social Bite?
10:54, 08/12/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know there is a Glasgow Social Bite.
I hope this helps!
Fiona, itison Customer Support, 11:39, 08/12/22
How do I donate more than £5?
12:01, 08/12/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know you can buy more than one voucher, meaning your can increase your donation.
I hope this helps!
Fiona, itison Customer Support, 12:51, 08/12/22
Hi,
Would like to purchase but not happy to pass on my card details to be stored by a separate company. Could send you a cheque!
Jan & Pete
12:35, 08/12/22
Hi there,
Thanks for getting in touch!
I'm afraid we can't take cheques, however I'm happy to let you know your card details will only be saved to your account if you click the "Save this card for future use?" button during check-out. If you'd prefer your details not to be saved, don't click the button and the details won't be held on your account.
I hope this helps!
Fiona, itison Customer Support, 12:57, 08/12/22
When will this wonderfully charitable social enterprise be available for the homeless in Dundee?
Fiona, 22:04, 08/12/22
Hi Fiona,
Thanks for getting in touch!
I'm happy to let you know all donations go directly to the Social Bite charity, and will be used for a Christmas dinner for a homeless person or to buy homeless children, families and individuals a gift this Christmas in all Social Bite locations, including Dundee.
I hope this helps!
Grace, itison Customer Support, 09:44, 09/12/22
How Dow you send the money
Elizabethjenkinson, 12:00, 09/12/22
Hi Elizabeth,
Thanks for getting in touch!
I'm happy to let you know don't need to do anything else once you buy the voucher - your donation goes straight to Social Bite.
We simply issue a voucher as confirmation of your donation, and in case you made the donation as a stocking filler for someone else.
I hope this helps!
Caitlin, itison Customer Support, 14:29, 09/12/22
Do you want the gifts wrapped ?
ruth, 18:41, 11/12/22
Hi Ruth,
Thanks for getting in touch!
I'm happy to let you know all money goes directly to the charity, and is used either for a Christmas dinner for a homeless person or to buy homeless children, families and individuals a gift this Christmas. All you need to do is buy a voucher.
I hope this helps!
Caitlin, itison Customer Support, 09:26, 12/12/22
I am trying to purchase this deal but it is asking for the valid from date on my bank card. I don’t know this, it’s not displayed on the card. Only the expiry date is
Claire, 08:42, 14/12/22
Hi there,
Thanks for getting in touch, although I'm sorry you're having some trouble completing your order.
You should be able to bypass this field if your card doesn't have a start date, but if it helps, the start date is typically four years before the end date.
If you have any further issues, please email us at support@itison.com and we'll be happy to look into this for you.
I hope this helps!
Wallis, itison Customer Support, 10:41, 14/12/22
Hi there,
Just bought 4 vouchers ... do I need to print them and hand them to a homeless person or have I done all I need to do fr someone to use them when needed? Thanks Mia
09:55, 16/12/22
Hi Mia,
Thank you so much for your donation!
I'm happy to let you know don't need to do anything else - your donation goes straight to Social Bite.
We simply issue vouchers as confirmation of your donations, and in case you made the donations as stocking fillers for other people. We're grateful that a lot of our customers choose to do this and we know they like having vouchers to print out and pop in a card.
Thanks again for your generosity, and just let me know if I can lend a hand with anything else!
Wallis, itison Customer Support, 12:18, 16/12/22
Hi there
I would like to buy vouchers to help social bite.
As I live in Aberdeen, would it go to social bite in Aberdeen?
Kind regards
coleen, 10:20, 18/12/22
Hi Coleen,
Thanks for getting in touch!
I'm happy to let you know all donations go directly to the Social Bite charity, and will be used for a Christmas dinner for a homeless person or to buy homeless children, families and individuals a gift this Christmas in all Social Bite locations, including Aberdeen.
I hope this helps!
Hannah, itison Customer Support, 11:29, 18/12/22
Would like to donate for Aberdeen - can this be assured?
Glenys, 17:00, 21/12/22
Hi Glenys,
Thanks for getting in touch!
I'm happy to let you know all donations go directly to the Social Bite charity, and will be used for a Christmas dinner for a homeless person or to buy homeless children, families and individuals a gift this Christmas in all Social Bite locations, including Aberdeen.
I hope this helps!
Fiona, itison Customer Support, 17:07, 21/12/22
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Once a voucher has been purchased no further action is necessary.
Your money will go directly to Social Bite to pay for a homeless person to have Christmas dinner this year or buy presents for homeless families and children.
Surplus funds will go towards feeding the homeless and long-term projects throughout 2023.
Social Bite has capacity to feed as many homeless people as necessary directly from their cafes and through a network of over 100 local charity partners across the country.
Any funds raised over and above this will be used to provide meals for homeless people at Social Bite through the year.
Social Bite Fund (known as Social Bite) is a registered SCIO, SC045232, regulated by the Scottish Charity Regulator (OSCR)
Multiple voucher purchases encouraged and can be sent as gifts.
Voucher is not exchangeable for cash or valid with any other offers.