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What is the cost to upgrade to the cocktails .
Elizabeth, 11:00, 09/07/19
Hi Elizabeth,
Thanks for getting in touch!
I'm happy to let you know voucher option 2 is £15 for 4 cocktails and nibbles to share for two.
I hope this helps!
Rachael, itison Customer Support, 11:14, 09/07/19
Can I purchase 3 vouchers for 6 of us to be used at the same time? Thank you. Margaret.
Margaret, 10:02, 28/07/19
Hi Margaret,
Thanks for getting in touch!
I'm happy to confirm there's a maximum of three vouchers per person, so it's no problem for you to buy three.
I hope this helps!
Gillian, itison Customer Support, 11:28, 28/07/19
Hi Gillian,
Thanks for your quick response. Yes, I know I can buy three, but can I use them at the same time as there are 6 of us going into town shopping on Wednesday and thought it would be nice to treat my friends to a little refreshment lol,
Thank you,
Margaret
Margaret, 12:31, 28/07/19
Hi Margaret,
Thanks for getting back to me!
I've spoken to the team at Citation and I'm happy to let you know a maximum of 3 vouchers can be used at the one time.
I hope this helps!
Gillian, itison Customer Support, 15:20, 28/07/19
Hi - what does 'subject to availability ' mean if no pre booking is required?
Tracy, 12:32, 07/08/19
Hi Tracy,
Thanks for getting in touch!
I can confirm advanced booking is not required; this is a walk-in promotion on a first come first served basis and seating is not guaranteed.
If you can't use this on your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 12:40, 07/08/19
Hi just purchased the gin at citation is it only vailed for 7 days ? I go to Glasgow on the 11th sept
Caroline, 16:30, 07/08/19
Hi Caroline,
Thanks for getting in touch!
I can confirm this voucher is valid until Mon 30 Sep 2019, valid 7 days a week, Sun – Wed 12noon – 11pm, Thur – Fri 12noon – 12am, Sat 12noon – 2pm; subject to availability.
If you can't use this on your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 16:52, 07/08/19
Hi,
I am having trouble completing my purchase as it’s asking for a promotional code for the offer at Citation (4 cocktails for £15). I cannot see a code that I have to enter. I would be grateful if you could confirm how I can complete my purchase.
Thanks,
Mandy
Claire, 21:15, 28/08/19
Hi Mandy,
Thanks for getting in touch!
I'm happy to let you know a promotional code isn't required to complete your purchase, and you should be able to buy the voucher without entering one.
If you have any more trouble, please give us a call on 0141 223 8843 and we'll be happy to help!
Wallis, itison Customer Support, 08:25, 29/08/19