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Is this deal for one person only or is it £49 per person?
Christine, 11:53, 10/11/18
Hi Christine,
Thanks for getting in touch!
I can confirm each £49 is for one person.
I hope this helps!
Gillian, itison Customer Support, 12:37, 10/11/18
If i purchased it for one voucher for my son, would it be possible for his wife to purchase a cream tea along with entry on the day?
Christine, 14:44, 10/11/18
Hi Christine,
Thanks for getting in touch!
You son's wife can request to add this when he books his experience.
I hope this helps!
Gillian, itison Customer Support, 14:54, 10/11/18
Do you get on board concorde to view
Jim, 22:43, 12/11/18
Hi Jim,
Thanks for getting in touch!
I'm happy to let you know you'll be able to board the Concorde with this deal.
I hope this helps!
Courtney, itison Customer Support, 15:43, 13/11/18
I want to buy this for my 8 year old nephew and note under 12's must be accompanied by an adult on the flight - is there an extra charge for this?
Lorraine, 09:37, 16/11/18
Hi Lorraine,
Thanks for getting in touch!
I can confirm this deal is suitable for ages 6 and over, and everyone attending must have a voucher. Under 12s must be accompanied on the flight by an adult.
I hope this helps.
Courtney, itison Customer Support, 17:03, 16/11/18
If I purchase a voucher for a gift, can I also visit the museum and pay for entry and accompany them on the day?
Gillian, 13:58, 10/12/18
Hi Gillian,
Thanks for getting in touch!
I'm happy to let you know you're welcome to visit the museum and pay for entry directly when you visit. You'll find more details on this by popping over to https://www.nms.ac.uk/national-museum-of-flight/plan-your-visit/
I hope this helps!
Ruth, itison Customer Support, 14:35, 10/12/18
I want to buy this for my 10-year-old nephew and note under 12's must be accompanied by an adult on the flight - is there an extra charge for me to go on the helicopter ride?
22:59, 11/12/18
Hi there,
Thanks for getting in touch!
I can confirm everyone taking part will require their own voucher.
I hope this helps!
Gillian, itison Customer Support, 09:24, 12/12/18
Hi,
I've paid about £100 for 2 vouchers for the Concorde experience however, unable to book dates. The small print says only valid on Sat & Sun however, when I try to book the Berwick, Scotland venue it say's 6th May 2019 available only? I've tried to rebook and go on waiting list etc without fail. Can you help me book this for the first possible weekend in April/May time?
Thanks,
Dorothy
Dorothy, 17:07, 15/12/18
Hi Dorothy,
Thanks for getting in touch!
If you need help making a booking, just drop us a line at support@itison.com directly and we'll be happy to lend a hand!
Gillian, itison Customer Support, 10:17, 16/12/18
Hi there, is this for one person? Many thanks
Elaine, 23:43, 15/12/18
Hi Elaine,
Thanks for getting in touch!
I can confirm each voucher is for one person.
I hope this helps!
Gillian, itison Customer Support, 10:15, 16/12/18
Can this voucher be used on the 27 July Scottish National Air show?
Susan, 21:53, 18/04/19
Hi Susan,
Thanks for getting in touch!
I'm happy to let you know this date isn't excluded from our offer, but please note all dates are subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:15, 19/04/19
Can you confirm it's a set order, i.e. flight, tour then cream tea or can we choose? Also, if the flight is cancelled, must we re-book the whole experience? (my Dad only visits every 3 months so hopefully the weather holds!) Thanks
20:30, 17/06/19
Hi there,
Thanks for getting in touch!
I can confirm you'll be able to choose a flight time, and the time of your tour and cream tea will be flexible.
I can also confirm your whole experience will be rebooked if the flight is cancelled.
I hope this answers your questions!
Gillian, itison Customer Support, 09:31, 18/06/19