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With option 2, the extra cost is £50, and for this we get £20 x2 =£40 off the dinner bill. This doesn't appear to be a good deal. Am I missing something?
Rita, 11:35, 08/12/18
Hi Rita,
Thanks for getting in touch!
I'm really sorry for the confusion caused here, but I can confirm Option 2 and 3 includes a £25 per person dinner allowance towards the full menu. We've updated our offer now to reflect this.
I hope this clears things up for you!
Courtney, itison Customer Support, 15:09, 12/12/18
Hi! I’m looking to buy something for a gift. How could this been done?
Beth, 20:07, 12/12/18
Hi Beth,
Thanks for getting in touch!
I'm happy to let you know itison vouchers make perfect gifts for friends & family. All vouchers can be sent as gifts once you've bought them, you're welcome to find out more by heading to http://help.itison.com/customer/en_gb/portal/articles/358892-can-i-buy-a-voucher-as-a-gift-?b_id=759
I hope this helps!
Rachael, itison Customer Support, 09:24, 13/12/18
interested in your offer
however we have 2 children
one almost 3 years old the other 2 months old
do we still qualify for offer
doug, 18:23, 16/12/18
Hi Doug,
Thanks for getting in touch.
I'm afraid a maximum of 1 child is permitted with this offer.
I'm sorry for the disappointment, but I hope you find another suitable deal.
Courtney, itison Customer Support, 09:54, 17/12/18
Hi there,
Option 2 includes a £25pp allowance for dinner - is there any actual discount here or is it simply a £50 allowance towards the menu prices? (i.e., if I get option 2 am I saving any money or is it the same as going with option 1 and then paying the hotel direct for dinner?)
Many thanks,
Adam
Adam, 22:39, 02/01/19
Hi Adam,
Thanks for getting in touch although I'm really sorry for the delay here.
I can confirm voucher option 2 for Meldrum House is it the same as going with option 1 plus a £25 per person dinner allowance towards the full menu.
I hope this answers your question.
Rachael, itison Customer Support, 15:19, 11/01/19
I am interested in the offer but I have a specific date that we would be looking to book due to child care. What happens if I buy the voucher and that date is not available? Can I cancel the voucher?
10:33, 17/02/19
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 12:23, 17/02/19