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Hi I would like to buy this with a gift voucher but I am having no success in applying the voucher code and the telephone number given for your office in glasgow by google is wrong. Can someone please help - by giving me a correct phone number please ? Many thanks.
16:37, 04/08/21
Hi there,
Thanks for getting in touch.
I'm sorry you're having trouble buying a voucher.
To apply a gift card at our checkout, just head to itison.com. Once you’ve found the deal you’d like, select Buy Now. You can then select 'Add a gift card, promo code or itison credit' after confirming how many vouchers you'd like to buy.
Just type it in as it shows and select Enter Code. Your order total will update and you can continue to the payment section.
I'm afraid we're not able to accept calls at the moment, but if you need a further hand please email support@itison.com and our team will be happy to help!
Courtney, itison Customer Support, 16:41, 04/08/21
Sorry Courtney - I want to redeem a gift voucher (a gift given to me), where do I find the code as it says "vouchers can be viewed within my gift cards" and there is nothing there. I have an order number if you wish to check it out. I already emailed itison support this morning and got no response. Many thanks.
17:04, 04/08/21
Hi there,
Thanks for getting in touch.
I'm afraid I can't seem to find any emails in our inbox from your registered email address.
Our Customer Support team aim to reply to all emails within a few days, so you should hear back shortly. Otherwise, just let us know your Case Number (this should have come in an automatic reply after you emailed support@itison.com) and I'll be happy to locate your email to us.
I hope this helps!
Courtney, itison Customer Support, 17:32, 04/08/21