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Last time I used voucher in Nonna, voucher items were added to bill, then £25 taken off total- didn't expect this and only expected to be billed for non- voucher extras, ie glass of wine,tea/coffee...Wouldn't buy again, unless previous practice resumes...
10:34, 24/03/23
Hi there,
Thanks for getting in touch although I'm sorry to hear your feedback.
Our customer support team are happy to raise any feedback, just pop us an email to support@itison.com with your voucher details and we'll hopefully be able to help.
Rachael, itison Customer Support, 11:15, 24/03/23
When is the voucher valid from
Alan, 17:40, 27/03/23
Hi Alan,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid to use from Sunday 2nd April 2023 until Sunday 2nd July 2023; subject to availability.
I hope this helps!
Lucy, itison Customer Support, 09:07, 28/03/23
Can u buy a deal for 3 ppl for Il Pavonne?
22:35, 02/04/23
Hi there,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Il Pavone directly 0141 221 0543 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Hannah, itison Customer Support, 08:38, 03/04/23
Hi there reading the small print it’s not clear if vouchers can be used on a Saturday!
I was looking to book for Saturday 29th April princess square. Thanks for replying in advance. No problem if can’t be used on a Saturday it’s just not clear . BR j fox .
James, 11:39, 14/04/23
Hi James,
Thanks for getting in touch.
I can confirm this particular deal excludes Saturdays. This information can be viewed under the 'What To Expect' section on our deal page.
I hope this answers your question though,
Lucy, itison Customer Support, 11:44, 14/04/23
Thank you .
James, 11:50, 14/04/23