Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Could you buy 2 vouchers and stay 4 nights
Elizabeth, 09:28, 21/12/18
Hi Elizabeth,
Thanks for getting in touch!
I'm happy to let you know multiple vouchers can be used on consecutive nights, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 09:58, 21/12/18
What dates are available on this deal
Elizabeth, 03:05, 07/01/19
Hi Elizabeth,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until Sunday 31st March 2019, 7 days a week, subject to availability. A supplement of £30 is required per night for Friday and Saturday night stays, payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 09:12, 07/01/19
Am I able to find out if my dates are available before I purchase as I can only use a specific date?
Lisa, 14:04, 07/01/19
Hi Lisa,
Thanks for getting in touch!
If you'd like to check their availability before buying a voucher, you're welcome to contact Dreamhouse Apartments directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 14:16, 07/01/19
Would the two bedroom apartment be available 22nd and 23rd March.
Eric, 13:36, 12/01/19
Hi there,
Thanks for getting in touch!
If you'd like to check availability prior to purchase you're welcome to contact Dreamhouse Apartments dircetly, on 0845 226 0232, and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 14:17, 12/01/19
Is the £30 per night supplementary charge refunded at the end of the stay?
Rebecca, 19:39, 15/01/19
Hi Rebecca,
Thanks for getting in touch!
Friday and Saturday night stays require a supplementary charge of £30 per night; payable directly to hotel. This charge will not be refunded.
I hope this answers your question.
Courtney, itison Customer Support, 08:00, 16/01/19